High Life Smoke Shop Hickory

"So I’m a vendor and I called in this morning and was asked to call back and the gentleman who answered phone said hold on a minute and he came back to the phone making a wired noise and I think he was making fun of me cuz he heard me stutter on the phone and I do have a stuttering problem and I feel very offended one of your employees did that over the phone to me"

"If I could review with less than 1 star I would. There was a man with a long beard and a shorter guy with short hair that helped me when I very first walked in that store for the first time and they were awesome. But everytime I have been in there since there women are rude but there is is one particular lady that acts as if it’s a problem to help with inquiries and has a attitude that’ll turn a person like me up and I told her she need to be more welcoming and helpful cause we are the business that keep money flowing. Someone else rated this establishment and has to be talking bout the same person and the owner replied they don’t have an employee with pink her and yes they do cause it’s the same girl with colors added in her but the base of it it black. She is aweful everytime I come in but I never say anything but this time I did tell her about herself because you can’t have someone running away your business like that. I asked questions and she just didn’t give a D@mn. I drive up here every week and spend good money with this place because I loved the service and help I got from the original two guys but I promise not to spend another dollar if I have to drive 45 minutes and possibly deal with someone sooo pissy. I don’t know what reason she is kept but it’s seems from multiple reviews that she is the same person giving miserable service. I’d rather drive further for less quality items then deal with that terrible portion of staff. The females that work there especially her minus one I encountered a couple weeks ago. Don’t care that your there. Don’t acknowledge you. Don’t want to help and make that very clear in tone and response. Young lady is bad for business."

"I've been here twice and each time the staff seems like they are bothered by serving you. I went in and the girl with pink hair didn't even greet me. I asked where the cbd was and she acted like I was a nuisance. I asked several questions and she acted like I was bothering her just seemed like she hated her job and the customer. Similar happened the first time. Businesses need to be at the very least courteous. I will never I repeat never go back. Never"

"Super patient friendly people working here. Great customer service. Had an issue trying to transfer some money because the machine wouldn’t accept apple pay over 100 bucks and they were really pleasant and let me sit at the counter and work it out on my phone. I unfortunately had to buy something cheaper cause I couldn’t instant transfer the money to my bank account. Still very happy with the workers, thanks guys! Love the Halloween decorations!"

"Earlier this week I bought a Stinger 5X Instant Detox kit(For almost 40$, online they're around 15$) I still have the receipt, box, and all. I followed the instructions to the absolute T, I called the helpline they have on the box. I failed my test. When I called them to get my money back for a product that simply didn't work I was told I couldn't do that and I must have done something wrong, because the manager there has used them personally, and has NEVER had an issue with them. Also that he has people buy them repeatedly and no body has ever complained. Now this simply cannot be true. There are MANY reviews for this product with a good amount saying that it doesn't work. Unfortunately I saw the price tag/reviews after purchasing it. I've bought pieces, juice, ashtrays, etc from this store. All I'm asking is for a refund on a product that did not work. An overpriced product that I naively thought would come with some sort of quality assurance and courtesy. 40$ may not be a lot to a big chain store, but it is to me. And now because I had a surprise test, I will have to take 20 hours of a class that will be 40$ an hour. This test failing is going to cost me 800$. Will never come back and will actively recommend others don't as well."