United Federal Credit Union - Hendersonville

"For 3 months now they have caused to be overdrawn they are holding my deposit and letting stuff clear then when they do that they take my pay and have me where I cant pay my bills last month they cleared stuff after sending my social security check back this month they held money for four days that never gets held and took most of that on overdraft fees"

"Not much to say about the place other than it didn’t feel welcoming from the moment I walked in the door. I tried to have conversation and they were just staring at me like I was about to rob the place. I mentioned the atm was not available to do cash transactions and I walked out to my car and it was like they were whispering conversation about it. Anyways I felt like they were talking under they’re breathe because I had brought up something that needed attention and the manager the guy from michigan I can’t remember his name always seems snobby. I recommend they find new tellers and manager."

"I WILL NEVER do business with this bank again as long as I live. From the $500 a day limit for 60 days for a new customer, to the arrogant main call center employees that answer before the branch answers. There website states that "We Get U!" no you don't! I should be able to rate this bank as 0."

"Exceptionally nice employees... extremely helpful... Focus is totally on the customers.... Branch manager very nice man very down to earth.... Previously I banked at First Citizen Bank... they could learn so much on how to run an exceptional financial institution from United Federal Credit Union... no wonder United Federal is rated five RED stars !!! and. First Citizen is 4 1/2 BLACK stars.... !!!! Way to go United Federal... Job well done..."

"We had Tara help us with our mortgage this time around. We simply got tired of working with the big banks. Tara so so incredibly helpful and pleasant to deal with. She always made herself available, even nights and weekends, to answer questions. When she wasn't available I always got a call or email response before the end of the day. Just an all around great experience. UFCU will be our go to from here on out. Try them out. I'm sure you'll be happy."