Central Veterinary Associates

"I wouldn’t trust my dog in anyones hands besides Dr. T she is simply the best. The staff are so kind and caring and the PM Caitlyn is more than just a practice manager she stayed with my dog all day when she was having surgery just to make her feel loved and comfortable … 10/10 would recommend bringing your pets here!!!"

"My pet and I had an amazing time here. We came for an emergency and Dr. Galatis tended to our needs perfectly. Her and her assistant made my cat feel very safe. Will come back here for any other potential needs and emergencies. Thank you."

"If I can give this place 0 stars I would. This so called 'Veterinary' is incompetent. I bought my dog in for an emergency visit around 2pm because he was struggling to breath. When I walked into the office, immediately the receptionist gave me an attitude, and said there we no appointments available, to throw my dog in for an emergency visit. We were able to see a VS Katherine Diller, who told us that giving him a shot of Adequan will help his airway, and he will get medications to go home. Around 10:30pm, I noticed that once again my dog was struggling to breathe despite the medications, so I decided to rush him to what is advertised as a 24 HOURS, 7 DAYS A WEEK EMERGENCY ROOM. When I arrived, my dog was almost limp - and I preceded to bang on the door for help - HOWEVER, NO ONE ANSWERED. Luckily enough there were police officers across the street who noticed we needed help and came to help by trying to get the attention of staff, WHO WERE SUPPOSED TO BE THERE BASED ON THEIR ADVERTISEMENT. Unfortunately, my dog became unresponsive, and the police officers had to begin CPR on the grass outside of the facility. Needless to say, it is unfortunate that my dog was unable to get a pulse back and be here with us today. After calling the vet the following day, they informed us that they are no longer a 24 hour facility even after telling them that the discharge paperwork stated in two spots that they were in fact a 24 hour facility. Needless to say, this facility should no longer be able to care for animals and need to take accountability for their false advertisement."

"Avoid this place unless you have an emergency!!!! They are a terrible and expensive option for “regular” vet services. Worst vet experience I’ve ever had. I was in town visiting family for a few weeks so came here instead of my local vet when my dog had an eye infection and other various ailments. She wasn’t eating or walking and I had a bad feeling about her health and wanted to get to the bottom of it. After the shortest “exam” of all time (didn’t even involve looking at her eyes, ears, paws, etc…), the doctor left. I asked for a quote on a teeth cleaning. It was 30% higher than our wonderful vet's office in Manhattan. I would have thought it would be significantly cheaper in the suburbs where overhead is lower (not to mention the office in Manhattan is much newer/nicer and better staffed). After a 3 minute “exam” and the quote for teeth, they led to me checkout where I had to remind them that we hadn’t resolved her eye issue. The vet suggested redoing an eye test my dog just had done 3 weeks ago (which he knew) and for which my dog is already being treated instead of prescribing the antibiotic I knew she needed. I begged for the antibiotic which they then sold to me. I paid $500 for this appointment. I am filled with regret for not doing more research or just going to the city to see our usual vet. Avoid this place unless you have an emergency!!!! They are a terrible and expensive option for “regular” vet services."

"AVOID AT ALL COSTS. THIS PRACTICE SHOULD BE SHUT DOWN. This practice as a whole is completely negligent and does not care about the health of your pet. My 3 year old dog passed away after going into septic shock after a surgery here. There were multiple instances where I called to check in with the vet to make sure he was okay and they never returned calls or thought he needed more care. When going to a second vet, they didnt even have to run test to know he was in septic shock. 2 weeks after he past, they had the nerve to send me an email to join a dog owner group and continued to deflect and make excuses for their actions. I am happy to provide the full story with call logs, recordings, details, and much more if the practice manager (Mary Smith), owner (“Dr”.Vine) or anybody else at this clinic reply to this message denying these facts."