LaRu The Beauty Experience

"I got my nails done here recently and for the price they charged the end result was very sloppy. The tips of the nails weren’t closed properly and the acrylic around the area was also done vary “hastily” and looks, again for the lack of better words sloppy. The finishing coat on the nails didn’t last long. I can see the marks from buffing the nail and it’s streaky. It’s been two weeks and it’s already lifting which has doesn’t usually happen. I wouldn’t go back or recommend."

"I’d like to leave a neutral experience, the services provided by the lash tech (Maria) and nail tech (lacy) were great highly recommend both. the promotions were true but unfortunately I arrived late. As a first time client usually service providers are kind accommodating, the owner who checked me out attempted to charge me a 40$ late fee for both appointments. I’d like to state it’s 15$ late fee online per appointment and I was charged 20 for both. I paid the first one but refused to pay the second one as I happened to be in the salon getting my first service. I happened to make a great effort to come from the city and they did not care. Also there’s a ridiculous amount of fees I would recommend paying cash. And ask about any additional changes because they’ll probably be outside the promotion."

"I visited this establishment prior to me going on vacation. They promoted an online special for acrylic nails. It was convenient because the location is close to my residence. I was very impressed when I walked in. The ambience was beautiful. However, I was surprised to see that I was the only customer there. The staff was friendly, and the owner let me know who would be doing my nails. There were two younger girls working at that time. I was switched back and forth between them. (One did my prep, and the other applied acrylic). As the tech cleaned my cuticles, I kept getting pricked. The other tech who applied my acrylic took about an hour to do so and file. As I was looking at my nails, the acrylic was extremely bulky and some parts of my nails wasn’t covered. I let the tech know I was not satisfied so far and she was very apologetic. She assured me that it would look better once she finished. There was tons of drilling, filing, and reapplying. After two hours I let her know that i appreciate her trying but the nails did not look good at all. The owner walked in passing numerous times and I let her know I wasn’t pleased as well. The owner was extremely nonchalant, and it didn’t seem like she cared at all. She was joking with the other techs and asked them what they wanted for takeout. At that point, I asked again for the nails to be soaked off. The owner said she would soak them off so the other tech can eat. This was very unprofessional. There was never an apology from her or any offer to fix the issue. This was extremely disappointing and they could’ve had a long time customer. It seems as if the younger techs were in training, and would apply their practice to anyone who comes in for the special. Reading the other reviews show that it didn’t only happen to myself. I hope this review helps a future customer and saves time as well."