Pet Expressions

"We’ve been taking our yorkipoo to Susan for years now and she is truly the best In the area! What dog actually gets excited to go to the groomer?! Susan always does such a great job with his cut and is very accommodating with appointments. Highly recommend if you’re looking for a responsible, accommodating, and high quality groomer!"

"My dog Arthur always looks great after getting groomed at Pet Expressions. It costs me $98 before tip, which I think is very reasonable, especially considering how expensive the area is to own property. He always looks so good that we have people stop and ask us on walks where he gets groomed! It does take a while before you can pick up your dog, but that is no different than any other groomer I have been to."

"The salon is filthy and the owner is dishonest. She charges premium prices for grooming and does not use a quality shampoos made for dogs but instead uses only Dawn dish soap! It’s unfortunate that there are people like Susan running businesses like this and hoodwinking people but unfortunately the world is made up of all kinds. I just wish more people knew because helpless animals shouldn’t have to be the ones to sit in dirty cages and bathed with dish soap!"

"Susan did it again. Looks like she hurt another dog. Took my little shih tzu for a groom and that night eyes were watery. Next day, red and watery. By the next day, discharge from the eyes and then he wasn't even opening his eyes. He was docile and totally out of it. Took him to the vet and was diagnosed with corneal abrasions in both eyes. Without even me offering information, the vet asked if he had recently been groomed. In the vet report it says corneal abrasions due to recent groom. Vet bill $235 for visit, antibiotics, eye drops, and pain meds. And $100 for the groom. Her prices are variable, like other reviews have said. All cash, no receipt, and she makes up the prices as she goes. Susan the owner will not accept responsibility. She was totally dodging my calls for weeks, promising me to call, but never did. After I threatened her with small claims court, she finally said she will pay half the vet bill "out of the goodness of my heart" if we come and get the check from her, and sign papers that we will not take this further. The fact that she is not accepting responsibility for this is what is really upsetting me. She obviously rushes through the groom. The vet said it was either from rough washing of the face with an abrasive cloth, or a chemical was sprayed in his eyes, or possibly from the scissors, b/c she cut way to short near his eyes. Please do not take your pets to Pet Expressions."

"This is what she did to my poor dog. She shaved all the hair down to the skin between his eyes trying to rush him out. He hasn't been the same since. This is after waiting 5 hours. She over books, and obviously under staffed which is crazy to me since she only takes cash, and keeps jacking up the price. When I called her to complain, she denied any wrong doing. Takes no responsibility. Don't go here if you love your pet."