The New Hotel Pratt

"Hated to post this, but its been enough time. So we booked back in 2020, sent in a $500.00 deposit. this was the year covid hit, and they cancelled the tournament. The Deposit was suppose to be refundable. Well after several emails and calles and promises to "look into it" its now 2024 and we never got our deposit back? I know covid year was tough, and may have been hard to businesses, i get that, but by now you should refund my deposit back!"

"I had an extremely disappointing experience at the Hotel Pratt. The booking process was shady and frustrating; I never received confirmation of the rate despite several promises from the owner, CJ. All calls go directly to his mobile phone, and he is always too busy to call back or send any written correspondence. To date, I have not received any written statement detailing the charges—only a significantly higher amount charged on my credit card statement than I anticipated. The hotel is misleadingly advertised as it is not a hotel but an old apartment building set behind the original structure that used to be the hotel. My room had bugs, the walls were paper-thin, slow wifi, and the water was undrinkable. And don't park under any of the trees in the parking lot as the sap drips off leaving a nasty film on your car. There are far better options in Cooperstown, and I feel completely scammed by CJ. I would not recommend this place to anyone."

"Very nice owners. They worked hard to accommodate our handicap requests. This small hotel is located in the heart of Cooperstown Village and within walking distance of the Baseball HOF, the #1 reason we were there. We booked the room thru Vrbo. The Vrbo app stated that "Pratt" had decks, lake, mountain views, and kitchenettes in the room. We thought what a wonderful place to spend vacation! We arrived at the hotel to find out none of the listed anemities were there! Shame on Vrbo for the fake information. Shame on the New Hotel Pratt for falsely allowing these claims on their property. We overpaid. Most of the village was closed and scheduled to open on or around May 1st. This wasn't mentioned on any of the numerous phone calls as I gushed with my excitement of being in the heart of Cooperstown for a couple of days. Enjoy the pictures of the view and the kichenette."

"We loved our stay in the heart of downtown Cooperstown. The olny draw back was there seemed to be no WiFI in house. Most business had WiFi so as you ate or took a break you could accomplish small tasks that way. The room was whistle clean and sparkling, with the usual provisions of refrigerator and small microwave, as well as coffee maker. The location could not be surpassed, with gentle walking to most venues in the village."

"Hotel Pratt is very comfortable, clean, quiet and within walking distance of Cooperstown attractions . CJ, Angie, and Charley were very helpful and friendly. When we had to cut our stay short because of a tragic car accident resulting in the death of a family member, they couldn't have been more understanding. They even left a beautiful floral sympathy arrangement in our room. It's rare to find kindness like that when you are far from home. We highly recommend this hotel for your Cooperstown vacation."