United States Postal Service

"Poor service and possibly poor supervision! Now they’re skipping days and keeping packages that are already out for delivery!! This post office couldn’t get any worse"

"Most unfriendly , rude ,not willing to even go in the back to look for a very important pacjkage that was there for me . Shame on them and shame on the post màster for not being aware of the kind of people that he has working there . Maybe he should read all the negatives reviews the post office has ….."

"5* and only 5* for the team at Warwick PO. I moved here recently and have stopped at the post office several times both to sort out my new address and to manage some important mailings. Not only has the team been incredibly personal and knowledgeable no matter how confused I've been but I've witnessed several situations where the team has gone above and beyond to help other customers. Mail services can be slow and stamps are expensive. These facts are separate from the Warwick PO team who has to bear the brunt of customers' frustrations even if it's nothing to do with them specifically. I've witnessed excellent teamwork, with someone jumping in to help direct a customer, as well as the sense that the people there actually enjoy each other. Last week I stopped in to mail a package and, unfortunately, used a felt tip pen on a plastic envelope. As I was furiously fanning the package to get the ink to dry, I was called over to the desk and packing tape was placed over the writing, ensuring it wouldn't smudge. Such a simple, thoughtful solution but it meant that the team was paying attention and proactively helping me. As I was paying, a woman came in who was very distraught and frustrated, wanting help from the PO team to track a package for her sister. Turns out the sister lives out of state and had gone to her local PO only to be told more than once that they can't help her. The Warwick team listened to the woman and even though it was clear they couldn't directly help the situation, they took time to help the woman figure out who her sister could contact and followed through with finding contact information for her. Personally I find the post office to be a great place to practice 'you get what you give': if you show up with some common politeness and clarity in your request, you can expect an interaction in Warwick that will change your stereotype of the post office."

"Wow ! Are we talking about the potf office in Warwick NY ? The staff at the branch are polite and friendly. Some things are out of there control, always helpful to me. Can't say enough about my home carrier. Maybe I'm just lucky ?"

"So I picked up a package on Thursday & I’ve known Jose the postmaster for a long time! He was cursing screaming at all employees and looking at customers angry! You are supposed to be a leader not a cry! I knew something was up with him! One day he’s mad one day he’s happy one day he’s joking! Like seriously if you don’t even wanna acknowledge anyone first thing in the morning just quit your job! Your negative n bringing everyone else down with you! Just be happy after seeing him like this never again it’s embarrassing for how professional Warwick is! Shame on you Jose-Postmaster!"