XXL WASHERS

"I really like it. It was my first time here today(3/13/24).one of the coin machines didn’t work and the owner herself helped me out with the machine. It was really clean and tidy. The attendant Seth was also very helpful with the issue. I definitely will be coming back and doing laundry here. 5/5 stars."

"This place is pretty good with keeping clean. Plenty of washing machines and dryers. I appreciate the free drying from Tuesdays-Thursdays and the coffee. My only issue is some of employees should not be working there, super ghetto, unprofessional and disrespectful. I had an unfortunate encounter with the native employee Crystal and a native guy with long hair during day shift. One with asking to use the restroom and interrupting her smoking session when I kindly asked and the other from asking to speak to a manager to complain after the encounter with Crystal, or even speak to big Mike and he replied with “the number is on the wall and if you don’t like it you can leave” I Told him “This is honestly your answer? Is your manager aware how unprofessional and disrespectful you are?” He was walking away and walked straight back to me and said “This is my house, b*****s better not start with me or I can kick you out.” These employees behaved like this place was “their house” their words exactly. Never in my life have I encountered such disgusting behavior and personally would be appalled if I had employees behaving in such manner, representing my company. This isn’t the first time I’ve seen Crystal argue with customers. The vibe is very negative when she’s working, yelling at everyone. She seems to really hate her job and life in general and she shows it with her poor behavior at her job. I will not be washing there during the day anymore and I don’t recommend anyone going over there during her shift. The older Hispanic guy with glasses has never given me any issues and completely different from those other two, very nice man. Big Mike is also very kind and professional, goes above and beyond for me when he is there."

"First time here the first shift staff were amazing however Tammy was the rudest person I've ever seen in the hospitality industry .she began her shift by mocking the customers and taking note of what other staff didn't do up to her standards. She then began to mock a deaf customer who was desperately trying to ask her to open the bathroom. She told him to ask with his words as she didn't speak sign language it was clear he was pointing to the bathroom . This violated his ADA rights if I were this man I would sue for discrimination over his disability. She then began to complain about every customer in the building and how they make her job so difficult . Very unfortunate as this is a great place toxic staff like this ruin a good business."