Echelon Health and Fitness

"I loved this gym and had an awesome trainer who is a great person. But this gym will scam you and I cannot stress this enough, do not give them your CC. I was warned by a couple women in my group early on that this gym will overcharge you and take fees without permission and I didn’t believe it. But I got injured and had to stop my workouts. I communicated this clearly and showed my doc order, as policy states. I was not on any contract or promise to pay additional fees, but they took it upon themselves to charge my card. Not only did they keep charging me $79/mos fee, they charged me for private thrive sessions x6 mos! I called, sent messages and emails but they ignored me. I earned at least 2 dozen “free” thrive sessions and I was supposed to be using them starting in 1/2024. It never occurred to me to check my bank account for the additional fees bec I thought I was using my “free” sessions. They stole over $2k from me from Jan-June. And then refuse to respond to me. I’m reporting this to BBB. Be warned!"

"Echelon Audubon is an awesome gym - from the spacious and clean atmosphere, to the friendly staff and the classes to help with weekly work outs. Mark Frazier made our membership joining experience exciting and answered all of our questions. Javon Hodge is an amazing, fun and friendly coach- working out with him is truly a highlight of my every week. Kendall and all the front desk staff are welcoming and kind (shout out to DJ Kendall when she’s on the track). Please give all the staff a big raise because they deserve it, they make the environment of exercising fun and consistent for every member."

"We love this gym! Very clean, spacious, lots of equipment (never have to wait for anything just want to use), everyone here is friendly and courteous. Lots of classes available for every interest. We have the VIP membership which is worth it for the massage chairs and access to the Voorhees location which has a pool. Shout out to Mark who made our membership joining experience stellar , Kendall and the staff at the desk who always greet us, and Javon and all of the trainers who make sweat !!!"

"I just joined yesterday and went to my first Thrive personal training session today. Marc was awesome. I'm 60 and he adjusted the workout to my level as well as pushed me in a kind and encouraging way. I signed up for additional personal training because I feel this is exactly what I need. Everyone had been super nice including Marc, Mark, Trey and Zack."

"Great gym! Love the atmosphere and the equipment is high quality. Everyone is so nice as soon as you walk in the door. Mark is great. Always so friendly and welcoming. He always answers my questions and helps whenever I might need something. We have daily conversations that always involve laughing. From Mark, to Javon, to Sam, it feels like a family every time I come in (which is 3-5 days a week). Highly recommend!"