Walmart Auto Care Centers

"I had to urgently get my car battery replaced. I called 4 different places to get a quote and Walmart auto was significantly cheaper than the others and offered a 4year warranty as compared to the others offering only 3years warranty for more than twice the price. The service was excellent! Right from the person at the reception who had taken my call to the others in the workshop made my experience absolutely seamless. I very highly recommend this place."

"Bad management. If you make an appointment for 8 AM, you'll start being served around 9 AM. For some unclear reason, the staff allows other clients without appointments to use the service. Therefore, your time can easily be pushed back by an hour or more. There were two people without appointments in front of me and they began to be served even though the employee knew there were people in line with appointments. The mechanics do their job excellently!"

"Dropped in without an appointment because my windshield wipers were clashing. Angelo the department manager was very helpful. Assessed my wipers for me right away and gave me an honest evaluation of the problem when I could have easily been ripped off. Would happily return here. Thank you Angelo!"

"This is by far the worse auto care service. I had an appointment at 10am i specifically asked the lady how long will it take for them to service me car. She told me one hour. I walked around the store for an hour & went back to the auto center & my car still was sitting in the same place. I then again got up to go get me something to eat. At 12:08 pm they text and told me that my car was starting to be serviced. I walked back to the auto center now it’s 5 mins to 1. Once again my car was sitting there & has not been touch. I then started asking for a manager no one never came. Now it’s 1:30 and I’m walking about the store looking for some type of manager. I found one and the first thing they say is their employees called out. Now although i understand that’s possible but the communication & customer service is very poor. One of the managers finally walk me back to my car at this time it’s 2:00pm & my car still wasn’t being serviced. She then tell me that the pulled my car inside & went to lunch. I got a text a little after 12pm & now it’s after 2pm & my car still haven’t been serviced & let’s not forget I’ve been there since 10am. They were finally fine she’s with my car at 4:15 pm. I spent my whole day there. This is the worst place ever. If i could’ve gave it zero stars i would’ve."

"I got a great deal for my tires pre Black Friday, and scheduled an installation. My car was checked in at 3:00, and finished around 5:15. If you have the Walmart app, you can track the service. Be realistic, this will take some time. I did some shopping as I waited. They need to be more organized here. The guy at desk- Mukesh was pleasant, but overwhelmed. Once you check-in, he then goes to search for your tires. Imagine all the tires delivered to the store, stored in trailers outside. The associates in the department were helpful as I checked out. ** I had tried calling store for days. Nobody picked up. This is not acceptable. Fix this problem."