Tile & Stone Design Center at Ideal Tile

"Giuseppe and team installed the tile in our entryway and our kitchen. They were very professional throughout and did a fantastic job - removing multiple layers of old flooring and replacing the subfloor. The installed tile looks fantastic and I can't wait for them to finish my backsplash next. I will absolutely come back for any tile work I need done."

"⭐⭐⭐⭐⭐ well deserved!! I couldn't be more thrilled with the incredible work TS/DC did on my bathroom in my master bedroom. From start to finish, their attention to detail and innovative design ideas exceeded all expectations. The shower, in particular, was a masterpiece. They incorporated niches that added both functionality and style, and the placement by the bidet was a stroke of genius. It's these thoughtful touches that set them apart. Every step of the way, the team at TS/DC Tile was professional, punctual, and dedicated to ensuring my vision came to life. The end result is a luxurious bathroom that I never want to leave. I wholeheartedly recommend TS/DC Tile to anyone seeking top-notch tile and bathroom design services. Thank you for transforming my space into a masterpiece! Thank you, Caterina and Joe, the best team ever!!☺️"

"I can’t express enough my complete disappointment and frustration with this business. I purchased tile from them back in July 2022. Part of my order was returned the following week ($155 worth of coping). NUMEROUS phone calls later and I am STILL WAITING for my refund. As if that is not bad enough, the woman I spoke to on the phone had a horrible attitude; speaking to me as if I was the problem. Are you kidding me??? Every conversation ended with me being told Joe has to handle it and he’ll get back to me. Joe NEVER got back to me even after my last call about a month ago (November!!!) when Joe actually answered the phone. He remembered me and said he’ll look into it and get back to me. STILL NOTHING! If this doesn’t get rectified very soon, I will be telling my story of horrible customer service to anyone who will listen. I know to some & clearly to Joe this isn’t a lot of money but I work very hard for what I have & this makes me incredibly unhappy."

"Customer service was initially above average and the salesperson was super helpful. Once the charge was swiped (full payment required at time of purchase), they completely ignored and did not deliver. We were informed 3 weeks, 4 max for delivery... the last group of tiles came at week 6+1 day. Management was dismissive and kept making promises that were not kept. I highly encourage you to consider your options before purchasing from here- they will have nice things and treat you well upfront, but once your payment is received you will be queued in a disorganized, unprofessional and dismissive manner."

"This company just finished renovating my bathroom. The staff was extremely professional in handling all phases of this project. They even coordinated their schedule with my painter for me, making every step seamless. I was told all the material was to arrive for installation in about a week, I received a phone call 3 days later that my entire bathroom had arrived and they had a demolition crew gutting my bathroom 5 days from my date of purchase. The Installer, Claudio, was extremely talented in installing sconces I had purchased there, prepping and installing our steam mist system we had also purchased through them as well as the speakers and ipod integration my wife had purchased elsewhere. The quality of work and craftsmanship is second to none The staff at ideal made the whole process as painless as possible and my wife and I cant wait to work with the design team when we are ready to redo the kitchen."