Mongo's Tire & Auto Repair Service

"Been using Mongo's for years. They give you options and go out of their way to use the connections they have for best results possible. And if the answer is not the one you want, they take the time to explain why it needs to be that way. I'm not mechanically inclined, so for them to break it down into simple layman's terms is VERY HELPFUL."

"Great place for oil changes, but that's about it. The window regulator on my Honda Civic is out. Charged me $70 to just open the panel of the car door, then quoted me $500+ to actually replace the part. I've called numerous places & it is significantly cheaper at other establishments. I'm talking up to $200-250 less. Not bad service, just outrageously priced. I've received numerous "WTFs" by other mechanics when I tell them how much we were charged for merely opening the door panel."

"The people working at Mongo’s are the best! They will treat you like family. They do high quality work, their prices are very reasonable, and they have always explained to me what they are doing without ever making me feel like they are talking down to me. I’ve also witnessed how they treat young employees learning the business, and it is excellent. It doesn’t get any better than Mongo’s for the best service, quality, and people. They are a family and they have always treated me and my family like family. I have gone to Mongo’s for years, and I won’t go anywhere else."

"The good: they fixed a faulty coolant hose quickly. The bad: they seemed very indifferent towards me and over charged me. They were quick to rush me in/out. They seemed ticked off honestly, and I was being very pleasant. My mother tried to lighten the mood to no avail. I don't understand how you can be frustrated with me for bringing my car for a repair. I didn't fight the price even though it seemed high, about $800 for a hose replacement. Plus they called and told me it would be $400 then called again to say $600 and then when I showed up it was $800. I ended up going to another mechanic around the corner and he was much more honest and told me that the hose they replaced was actually under warranty. He said they should've checked to see if it was covered and sent me to a dealership versus taking the work on themselves. I wish I went to the other shop to begin with!! Overall I appreciate how fast the work was but did not like the experience at all. The only reason I did 2 stars instead of 1 is that I like to believe that people can have a bad day but overall not be bitter people. I'm going to chalk it up to a bad day since I only worked with them once. Unfortunately I will not be going back."

"I came to them after needing new tires and brakes. Not knowing any honest mechanics to go to, my father told me about this place. I was in and out fairly quick. Later that day my check engine light came on and my truck started chugging along, left it alone for the night. Next day 1 of the 4 tires I got was flat, I took it in and found out it was valve stem issue and was fixed immediately and had my car diagnosed free of charge and found out I had a miss firing cylinder. Jim was very nice to explain to me in detail even for someone who may not understand the mechanics of a vehicle. He gave me his honest opinions about my truck because its not in the best of conditions. They very nice from the moment I walked in the door. I can say that I will be going there from now on. Very trustworthy people!"