Reebok

"Would give it no stars , one worker has an attitude and it’s the same guy I’ve seen in the video man if you hate your job quit"

"I hope this guy gets fired. This is not the way you treat customers you should post to have respect for everybody that goes inside the store and this is a shame I am from New Jersey. This guy makes Jersey look bad he should get fired. He’s on TikTok."

"The worst Store Manager I have ever encountered! It’s unbelievable to me how can someone hire such an unprofessional, rude, disrespectful and racist individual to work as a Store Manager. I went to change the size or shoe I bought there and she didn’t even let me finish explaining my reason being there and rudely showed me the store policy in such aggressive manner for absolutely no reason, while immediately claimed that there was no way I got the item from that store. That triggered me, but I maintained a calm manner, and tried to show her my receipt which had the address and date of the order. Still, she aggressively showed the store policy and said next customer. Her behavior was absolutely unbelievable to me. But still, what surprised me the most was why would someone behave like that? And not empathetically try serve or help the customer resolve the issue, if not in that store, in some other way. I got angry and was trying to show to her that I had the receipt and she was just refusing everything for no reason. She then claimed that I am raising my voice and decided to call security. Yes! The security person was the only reasonable person there. While I was trying to explain the situation to him, another black store associate was not letting speak to him and was consistently talking over me. I just told the security “do you see their behavior? This is exactly what I am talking about. They won’t let me speak”. The store associates were a pure reflection of her behavior. Anyways, the security understood the situation but he said he still couldn’t do something because they can do whatever they want at the store. But he was very kind and helpful. The Store Manager was a black lady and all the other associates as well. I didn’t want to believe that this encounter could be racist, but the fact that there was absolutely no reason for them to be so rude and aggressive, made me believe that both the store manager and the associates were highly racist. Reebok, please review the hiring methods and at least hire more decent store managers, because they represent the brand and just one encounter like this, destroys the positive perception of the brand."

""I recently had an unpleasant experience at the Reebok store ( at mills at jersey garden,NJ on 10/31/23 around 5:30pm) with my family. The service provided by one of the employees was extremely disappointing. Not only did he refuse to help us find the right sizes, but he also made racist remarks in a disrespectful manner. Furthermore, when we inquired about healthcare discounts, he was uncooperative and outright rude. This experience left us so dissatisfied that we decided to leave our items at the checkout counter without making a purchase. The store's emptiness speaks volumes about the quality of service it offers. I would strongly recommend the owner to review the surveillance footage to ensure such incidents do not tarnish their business further. Overall, it was a disappointing and unpleasant visit.""

"Walking through the mall, looking for discounts , and Long lines in Nike made us go to reebok showroom :) I’m a Man U fan , but the jerseys here are so expensive :( wish they had cheaper cotton Man U T-shirt’s .. not much of offers on Reebok polos.. they have good collections of shoes and other apparels. Good options for kids and women apparels. Billing is could be a little faster .. Nice brand and lasts long . 3.5 stars ⭐️"