Orchid Nails

"Ting did my mani-pedi. She’s sweet, professional and pays attending to detail. My nails looked fabulous after she was done. Will go back:)"

"The front desk owner Rose is extremely rude. Doesn’t even greet you when coming in or appreciate your business. I got a gel manicure and my entire left hand wasn’t fully painted. I had polish all over my hands. I asked to come back and fix the nails. She told me to come back whenever that she will fix it if everyone else is busy. Upon returning and wasting my time driving back again, she said nobody can do it and come back AGAIN. This salon has horrible customer service and extremely rude. I will never go to this salon again."

"As others have said, I would give it 0 stars if I was able to. Picked out a white and the employee wanted me to do a pink. I had to literally ask her what the color of marshmallow was because it was the color I wanted and she still wanted to tell me the marshmallow has tones of pink. Long story short, they can’t even do the bare minimum of painting a nail right. And as others have mentioned, the rudest staff ever. Never, ever, ever again."

"I went for a powder dip manicure less than one week ago. The technician who did my nails was very nice but after she did the powder, instead of using the powder topcoat she used a gel. I questioned this because I know that the gel lifts and peels and I told her that . She said no they use the gel on top because it is a better shine and stays longer. Well, it is less than a week…..6 days to be exact, and my nails are lifting and peeling. $54 including tip and I already need a manicure. Will not be going there again."

"I would give 0 stars if I could. The receptionist is rude and uncordial. I scheduled an appointment several days prior for 2. Typically, for 2, nail salons allow the two to sit together. We were placed on separate ends of the room. I did not expect this, but no problem. Maybe the nail techs prefer their placement at that station. Still had high hopes. Moments later, the receptionist yells at me from across the room to switch with my friend since she wants a design with her french regular manicure. I do not like the tone of her voice and her demeanor, but sure, maybe the nail tech I was sitting with has more experience with design. No problem. I can deal with this. Then came the manicures- they were so horrible. The polish bottles my nail tech was using were already running out. She mixed it with nail polish remover, and all that did was make the paint splotchy on my nail. The color chosen was a purple-ish pink, instead of a light pink. I asked initially if I could choose the color for my French and was denied. My friend's French was rushed and she did not receive her design! She spent weeks growing out her nails for this design, and her nails were quickly clipped and unsymmetrically filed. Attached are images of mine and hers. The white paint for the French was not even, too thick on hers, and there was polish still caked around the sides and under our nails. I understand human error and that the French may not be perfect. But, this was outrageous. It was appalling to the point where neither of us wanted the nail techs to attempt to fix them because we were doubtful of their ability to do so. We are not people to refuse payment for a service done. I know the nail techs work hard for their money, so we paid, but as mentioned previously, this was an unbelievably horrible experience. There may be a few nail technicians here that do a good job, hence the good reviews. However, that is not the way to keep the business. Please train all nail techs well, and please have someone at the front desk who likes people or at least seems to like people. We will never be back here. Also, if you're curious about a happy ending here- we went to a different salon that salvaged our nails. They were CHEAPER, accepted us as a WALK IN, treated us WELL, and gave us a stunning French manicure."