Dumbo Moving & Storage

"If you want to use this moving company because they are cheap. DON'T! These people will tell you a cheap price, then take note on how many things you have and purposely make it wrong so they can charge you even more. So if they told you $800, be prepared to pay over $2000. They shout at customers like they aren't prone to being sued. Just stick with bigger brands like UHaul, they'll do their job well. Once again DO NOT GO WITH DUMBO, it says it all in their name."

"DO NOT DO BUSINESS WITH THIS COMPANY. Terrible experience which they didn’t show when scheduled, didn’t notify me of the delay until I CALLED THEM. Refused to offer any compensation beyond 50$ off even though my partner had to miss an entire shift trying to reschedule. Rude, unkind, and uncaring. AVOID THIS COMPANY THEY DO NOT CARE ABOUT YOU"

"The worst moving company I’ve ever experienced! Please DO NOT BOOK THEM !!!!! , they canceled on me 4 times !!!, it was very unprofessional & always had an excuse. Very delayed, they are super mean over the phone, I was supposed to be paying a discounted price due to all the inconvenience they had, & I still ended up over paying. They force you to tip over $100 if you don’t, they will not stop bothering you…., I’ve kept contact with them for two weeks to make sure I was hiring the right company, I let them know exactly what I needed they told me no worries, when they get to my location I had to pay an extra fee to take my tv off a wall because I am a woman and couldn’t do it myself … Save yourself the trouble & DONT BOOK WITH THEM!! They are TERRIBLE PEOPLE, RUDE, UNPROFESSIONAL & don’t care about their customers AT ALL !!!! ."

"My experience with Dumbo Moving company was deeply unsatisfactory. Despite my attempt to cancel, I was forced to proceed with the move under threat of additional fees. The movers were not only unprofessional but also caused damage to my previous home and neglected to transport my refrigerator. Additionally, they pressured me into tipping them for their subpar service, and their explanations about the services provided were lacking. Despite being promised a discounted rate, I was charged $800, with no compensation offered for the inconvenience. Suffice it to say, I would give them 0 stars for this abysmal experience. Overall, I strongly advise against using their services."

"Me and my Fiancé just had our stuff in their storage and they moved my stuff back to my new home. I was left with broken dishes, broken mirror, and thousands of my dollars of clothing and sentimental items stolen! DON’T USE THEM very unprofessional and when I call the managers won’t take my calls. They offered to give me $100 dollars towards my broken and stolen goods after making a list and showing them items broken and stolen goods. Expensive for no reason. Don’t trust them!"