Chopt

"bad service and okay food?? there’s always one worker out, and once a rush starts; all of the other employees start coming out from the back?? i also ordered a cobb salad and found a whole end of a lettuce in my salad??"

"Called the store about an order because I accidentally pressed mixed in dressing rather than on the side and the manager was probably the most rudest person I’ve spoken to today. Everyone has their days but there was no need to hang up the phone and give so much attitude. I was asking a simple favor before the order was started as she stated. First time I’ve ordered off this place instead of CAVA but never again."

"I’ve gone to this location a handful of time, it’s really hit or miss. This time the employee was rushing to get me checked out from the get go. Asked for light dressing, literally dry, there was so many brown pieces of lettuce. The bread was put on top of salad in the container. It’s supposed to be in a wrapper separate from the salad. I won’t be returning."

"I usually like ordering a salad from here but today I had such a horrible experience that I might reconsider ordering from here again. A women named Alexa Miller was preparing our food and she dropped a piece of my avocado on the counter. I didn’t think she would place it into my salad, but instead throw it out. Well I was wrong, she not only placed a contaminated avocado into my salad, but also gave me a nasty attitude when I asked her to please take it out. All she had to do was apologize and take it out but she decided to be a nasty employee. I wish this was the end of this bad experience but this was just the tip of the iceberg. You see she was also making my wife a salad too and gave her the wrong dressing. To fix this mistake she threw out a handful of her salad and was preparing to put it into a container and send us on our way. Right as my wife was about to say “wait you just threw out a handful of my salad” Alexa goes and says aggressively with an extremely nasty tone “I was about to fix it.” She then ran off into the back room. When she came back she said to us, while she was at the cash register, “they don’t want to see me turn up.” So I said excuse me but you made two mistakes and we still didn’t get our salads. Sadly, instead of accepting that she ruined two orders, wasted precious food, and finding a way to make it right she decided to act like she had no work place training. If she just apologized I would have said okay no problem and moved on. However, that is far from how this story ends. She lost her mind, she started winding her arms up like she was going to fight us, and continued to shout. We were very concerned and everyone that was there was actually scared as they watched this employee get violent. She was saying the following things while her manager was trying to hold her from leaning over the register, “I have all day”, “I don’t care about your salad”, and many other obscene things as well. Ultimately, she ran to the back room again, and yelled “FAGGOT” at me. I’m really not sure who hired this employee but she clearly doesn’t know how to make a salad, she is disrespectful, rude, and nasty. She has no respect for food, her manager, and most importantly the customers. Alexa Miller does not deserve to represent Chopt, and I recommend that she is fired immediately for threatening customers, creating a hostile work environment, wasting food, and unable to correct her mistakes. If she continues to work here she will ruin many more customers salads, as well as their days. This will ultimately bring the product down and tarnish the reputation that Chopt has worked hard to establish. Let’s correct the error of hiring Alexa Miller by firing her and replacing her with someone more interested in respecting Chopt, and their customers. Shoutout to the manager who was able to defuse the situation before someone got hurt."

"First, google maps has it in the wrong location, it is outside the mall next to Land’s end and across the parking lot from Ulta. Cute salad/wrap place. Not a lot of choices of drinks but they has Spindthrift club soda which I liked but when my friend wanted a Diet Coke they didn’t have any cold. Besides that, I enjoyed my salad and my friend enjoyed her wrap."