Edible Arrangements

"The driver did t even knock on the recipient’s door when delivering. Much her and my disappointment the fruit was warm, chocolate covered ones were melting, fruit falling off the sticks, and juice in the bottom of the packaging. As of the order had sat out in the sun. However, the recipient called and was able to get through to the store to report. The store had a fresh order made and delivered. Much appreciated."

"They went above and beyond to make an order for me last minute. Their driver had left for the day and the person on the phone said they would personally take the order for me. Thank you so much!"

"While delivery was on-time, the delivery person couldn't wait about 4 minutes for me to get to the door and I noted this in the order when I placed this (I work from home in a basement office and can't always immediately get the door). Have it on video. Aside from that, the item went right into the fridge because the recipient wasn't here yet. When she opened them the look of disappointment was plainly obvious. It looked like it had been frozen and later thawed because the strawberries were soft and going bad. The cups were stained with condensation and some juice. I didn't think to look at reviews here first as I've only recently returned to this area after nearly 30 years and had nothing but a great experience with the location I used to deal with for the last 10 years or so. Customer Service is S-L-O-W to respond and is also a new experience for me. Dipping fruit isn't hard and I could've done it myself, but you pay for the convenience and presentation especially at this time of year. Lesson learned."

"They shorted my order by an item (Godiva chocolates) that I paid $29.95 extra for then refused to give me a refund. I always love to spread the word especially when it comes to hard working people. Read my profile and you will see that I do. But this franchise owner is a dishonest business person. If you could do business with a different store or skip out on it all together I would suggest not spending your hard earned money here. She tried to blame it on corporate but she is a franchise not cooperate owned so if they wanted to substitute anything on my order they should have called me directly."

"Worst place around the Ocean County area. There phone number doesn’t work, I waited over 15 min outside because their door was locked (it was 10am by the time I went inside), and my order looked horrible. It looks like it was thrown together. This is my 2nd experience in a row that was bad. Definitely willing to take a longer drive to get better service"