Axis Chevrolet

"Very negotiable with you and easy to trade in a car with a great price!! Peter was very kind and awesome to talk to about anything. I had questions and all of them were answered. He arranged trade-in, financing and helped me with taxes too. Happy with the service, will be back."

"After purchasing a vehicle in Brooklyn and having it die on the way home, I thought I had found a reputable dealership in Axis Chevrolet. Boy was wrong! I requested specific service to be performed on the truck before we purchased it. Despite purchasing a vehicle with over 100,000 miles on it, a diesel truck can last over 500,000 miles taken care of properly. The vehicle was not given a tuneup like I specifically requested, air intake and catalytic converter issues were not addressed like I specifically asked, here's the kicker....the truck had no diesel fuel it, 85% oil life and11% oil filter life and no windshield wiper fluid and was low on transmission and brake fluid.. Thank goodness that since we were over 100 miles away. I decided to have the vehicle towed home, had I driven it in this condition, it would've also died on the highway on the way the way home too. I immediately texted my sales representative who instructed me to bring the vehicle back. I told him I was too afraid to drive it that far and I wanted to know what could be done about it. As I sit here today, the check engine light came on, showing a code regarding air intake/catalytic converter issues. So, three weeks later, and after filing a formal complaint with General Motors, no one has reached out to me from the dealership, after calling at least 3x in the past few days. The dealership is so so bad that an employee texted me that he quit because they screwed him over too! Avoid this place at all costs!"

"If you are thinking about going to this dealership, please rethink this. I was looking at a car at this dealership and traveled 9 hours to get a car from them, made many phone calls and talked about what I was trading in, and the amount expected for the trade in and the amount I would pay for the car to be purchased. After traveling 9 hours to this dealer, they tried the bait and switch on me, if you don’t know what that is they advertise one price and change the price when you go to get the vehicle. They changed the amount I was getting for my trade also; they wanted me to pay 4,000 more than the advertised price for the car and changed the trade in price from 20,000 to 16,000 when the vehicle I was trading in was worth even more than 20,000. When me and my boyfriend asked for the paper used to try and explain these changes, they would not reproduce the paper for us to take a picture of because they knew this is illegal and would give the evidence to prosecute them in the court of law. I told them what they were trying to do was illegal and I would not do business with them. The car was a 2021 Honda Pilot SE with 48,454 mile on it and asking 26,498 dollars and the pictures of this car are deceiving it has scratches on it and the inside has picked marks on the leather and the wheels are all messed up and the car is missing parts, in total it needed around 1,000 dollars put in right away to make this car even close to being the way it should be and like I said after getting there wanted me to pay 31,000 out the door for this car. Now the car being traded in was a 2019 Dodge Challenger with 50,000 miles on it in extremely great shape and trade in value was 21,000- 25,000 and I know going to a dealer you get a little less but not 16,000 for a car like that. Pictures below of the trade in and the car they are trying to sale Now at 25,995 as of today even less than I was looking at on 5/25/2024. In less than a 10 minute such on google I found the same car in New York City 2 hours away and called that dealer ship and went straight there. This dealership was so much better that I can’t even tell you how great and I got the exact same car at the new dealership with 10,000 miles less on the car and in much better shape than the car Axis Chevrolet was trying to sale me at an even higher price. The dealership I went to was at Empire Volvo cars Smithtown in Saint James NY. Pictures below of the car I bought. It was a 9 out of 10 when buying a used car and they were very straight to deal with. I couldn’t be any happier with my car now and I would highly recommend going to any other dealer than Axis Chevrolet to deal with. Now to come on here and say that I was wrong on how I put a bait and switch. This just goes to show that if I would have got a copy of that paper of your quote-unquote in-house paper. I could have even displayed more proof of how crooked this dealership is. If you don't believe what I'm saying check with the better Business bureau on their ratings."

"Top rated for customers service no doubt. Angel was solid and made everything smooth. I can’t thank him enough for finding the solutions to our problems. Came here thinking we wouldn’t get a car and left with one that I was not even imagining of. Thanks angel once again!"

"I drove from New York very interested the 2006 jeep wrangler . They brought the vehicle to the front of the lot. I examined it. Saw a few things that were wrong but I had to take in consideration the year and mileage. But when I got deep into checking the electrical ,which most of these have a problem with. it has an electrical nightmare, which would probably cost me over $1000 in repairs. Also probably close to $2000 in front end work and all around suspension. Also, it needs brakes and rotors all around. I asked to test drive the vehicle and I was told no. The only Way I can test drive the vehicle I had to first sit down with the salesman and make a deal first, I’ve never heard of such thing at any other dealership. I also made an offer to take the vehicle with the issues that it had. They didn’t even want to counter offer. They just said no, and told the salesman to put the car back in its place. What a Waste of time and gas. Don’t buy this jeep it will cost you lots of money to repair. Beware of this dealership. They should be reported to consumer affairs"