Pitman Auto Repair & Service

"I want to preface this review with the fact I am a single father of an amazing little girl. We have one vehicle which is absolutely needed, which I stressed to Pitman Auto. I waited two weeks for an appointment, because I was told they are the best. I brought my truck in I made sure to explain my issue 100%. I made sure that they noted and were well aware that my issue would occur in the mornings and late at night whenever the weather would change causing condensation. I get a call on Friday five days after I dropped my truck off around 3 PM. I get told I can come pick the truck up. Obviously I’m excited because I’m thinking my truck is now fixed. I pay almost $300 for a part that at most cost $20 on the high-end. In my head, I justified The cost because now my truck was “fixed.” Saturday night I leave a family members house in the late evening with my 15 month old. I bet you won’t guess what happened?? My truck broke down in the middle of Harrison township (which is a lot of woods and no cell service). Now I was stranded with a baby in 35 degree weather with no cell service. I was lucky that a stranger stopped and asked if we were ok. Luckily they had service and called a tow truck for me. So now I’m another $240 in the hole and my truck was still not fixed on top of waiting 2 weeks for them to look at my truck and another week to not fix it. ***I would highly recommend you find another shop and NOT bring your vehicle to Pitman Auto. The worst part is I told them to take their time and fix my truck because it was imperative that it did not break down because my little girl is with me. I am incredibly disappointed. I waited over a month to write this review because I’m not normally someone who writes them. Also I took my car to real mechanic who diagnosed the issue in 10 minutes. He told me all he had to do was try and start it in the morning and he knew right away what the issue was. I don’t believe Pitman Auto listened to my issues and concerns, because if they had I imagine they would have easily found the issue as the other mechanic had so easily done."

"My car broke down and I was in an emergency situation. They took the time to diagnose and repair my car. They were life savors to me. And very courteous to boot."

"The new guy Rob is one of the best and brightest mechanics in the business. Detailed and very clean. Every job is perfect. Really raised the bar for other shops in the area."

"Called for price to recharge refrigerant. Was quoted $180 to $230, with about a 2 hour wait time. The work was done in 45 min, and for $130. More than pleased. The technician explained work done. Met the owner and receptionist. Very nice people. This is my new go to repair shop."

"Great people, Professional mechanics you can count on. Had my catalytic converter stolen and my go to mechanic could not take my truck until weeks later. The folks here treated me like I have been going there for years. They will definitely be my go to mechanics from now on."