Mattress Firm Bayonne

"My experience here was great, all thank to Mrs Rafaela. She was very Patient and understanding with me in choosing the right mattress that seem to fit my needs. She took the time out to understanding what I was trying to find in a mattress, compared explain the difference and had me try them out in finding the right comfort for me and also one that would work with my budget. So yeah once again, my experience there was great thanks to Mrs Rafaela."

"Nnabuihe, The manager at Mattress Firm is VERY knowledgeable about everything offered in their store. He is also VERY intelligent as he is able to explain everything you ask, in a way that you can understand! We also found him to be a great listener and a caring individual. All the qualities we'd want in a Son. Go to him and you will get this kind of service. You'll see what we mean. Peace"

"Absolutely 5 star customer service from beginning to end , I called the store before my arrival and asked a bunch of questions that were answered by Nnabulhe the same gentleman who greeted me once I got to the store . I explained what I was looking for and also told him I had a specific budget to work on . He took his time to show me many options based on what I explained , once we settled for the one I liked he did his very best to accommodate the budget and delivery time I requested . Everything Elsa’s settled within a very reasonable amount of time and I am now just waiting for my delivery on Thursday . Thank you Nnabulhe for the exceptional service you provided , I hope delivery is just as effective and professional . Highly recommend this store ."

"I had a wonderful experience at this MatressFirm! Our sleep expert, Nnabuihe, was kind and so knowledgeable while we were testing out mattresses and gave us the best price he could (I was on a major budget!) and even carried it outside and helped us get the mattress into the back of our car! It was a great experience. I have shopped there before and will shop there again!"

"⭐⭐⭐⭐⭐ I am absolutely delighted with my recent transaction at Mattress Firm, primarily due to the exceptional service provided by Nick. His understanding of the products was in-depth and reassuring, ensuring I was confident with my purchase. Not only was he pleasant throughout the process, but he went above and beyond my expectations. When I found an item that was only available at a different location, Nick didn't hesitate to take the extra step. He personally handled the pickup and delivery, which significantly eased the transaction process. This commitment to excellent customer service truly stands out in today's retail landscape. I cannot write this review without also expressing my gratitude for the fantastic delivery team at Mattress Firm. Their 'White Glove' service was indeed as sophisticated as it sounds. From the moment they arrived, they displayed professionalism and respect, handling my new mattress with utmost care. The team was punctual, courteous, and efficient, ensuring a seamless delivery and installation. Between Nick's outstanding sales service and the delivery team's exceptional 'White Glove' service, this experience has set a high standard in customer service. Five stars well-earned, and a heartfelt thank you to Nick for an outstanding experience."