Werner Mazda Auto Parts

"Rachael in Parts is awesome! She went above & beyond in assisting me to locate parts for my now 'vintage' 2002 Miata LS. She provided details and suggestions on tracking down parts that are no longer available from Mazda. Strongly recommend this business for your Miata/Mazda needs!"

"Third time using Mazda Parts Factor. I'm not sure how I originally came across their website, but I'm glad I found them. They've been consistently amazing with their customer service, quality products, and great pricing. I left a message on the chat feature via their website, they were closed but said someone would reach out to me via text (I didn't expect much with it being the busy Christmas season, but lo and behold not only did they reach out when they reopened, they helped me find the exact part within minutes and shipped it out the same day). I had the exact part I needed within 7 days (first interaction to installation)...and this was during the holiday season. Random backstory, but a hawk of all things flew into my car, hitting the driver side mirror, and popped off the cover the week before Christmas:( , I never found the hawk or the mirror cover :/ ). Mazda Parts Factor had a brand new cover, perfect fit, for a fraction of the price! It literally took less than 10 seconds to pop it back on once received. Great selection of accessories as well! I'll continue to use them as long as I buy Mazda cars."

"Super helpful with parts for my very rare vehicle, only 2,500 made . Very patient and just all round excellent customer care to pinpoint specifics to my car. Shoutout to Mr.D.M.!"

"Hey Dylan Gallagher, THIS REVIEW IS FOR YOU!!!!! If I could give a million stars and the moon, I would. I have leased a Mazda a couple of years ago but had to turn it in as I retired. My husband and myself own a Jeep Wrangler and this morning the tires had very low in pressure (29 all the way around) and I had tried 4 gas stations and none of the air pumping units were working. At the Shell station on So. Willow street, I see my Mazda dealership. I thought to myself, well there is no harm in asking for help. Yes I played the chick card, damsel in distress card hoping I could get air in my tires. Having second thoughts, I was just about to turn around, out walks a gentleman named Dylan. Long story short, he heard my cry for help, and took the Jeep to the service department and filled up all my tires. He refused my tip and ask for a review. Well Mr. Gallagher it is my sincere hope that everyone at your dealership reads this, especially the Boss. You are a wonderful human being, you took the extra effort, and I will always be grateful. KUDOS YOUNG MAN....YOUR THE BEST!!!!!!"

"Mazda parts factor are the best ever! I needed a small piece of my convertible top that broke for my miata. I searched eBay and everywhere else. Found these guys and honest to God have never had such a pleasant experience. It was easy as 1,2,3. It was all communicated via text message. They responded promptly and we got my part ordered in 10 min. The transaction was done on Tues and I received my part on Fri. It was very very reasonably priced. I can’t say enough about the experience. We all know customer service is not at all what is was in the past and this gave me a glimpse of hope again."