AA Auto Care Ann & Simmons - Store # 400

"Janet and her mechanics at AA Auto-Simmons are top notch - Another establishment could not remove oil cartridge on my Toyota without charging me extra $$ - AA took care of it without issue - Highly recommend this garage"

"THE AA AUTO ON CENTENNIAL IN NORTH LAS VEGAS. NOT THE ANN & SIMMONS LOCATION. I'm very disappointed with my experience at AA Auto. I went for an oil change, and they implied that multiple things were wrong with my vehicle. I had my personal mechanic look at it. He said my car had no issues. My mom and my husband had similar issues. What happened to honesty! Also, they didn't give me a new oil change sticker. I was a witness to another issue that involved the manager, Jay. Initially, he was nice and respectful. He became unprofessional as he went back and forth with my mom. I tried to calm my mom and Jay down.....absolutely ridiculous. He's the manager. In no way should I have had to help control that situation. Regardless of whether that was my mom or another customer. He was unprofessional. What happened to good customer service."

"Got an Oil Change. should of done it myself quicker. got home and oil was leaking. called them and told me to take car back. took car back and they said it was just oil spill from filling it up. took car to get tires to another shop and they notice oil leaking and called me to show me the oil plug was loose. took video of the loose oil plug. called them again to let them know of the loose oil plug, they said to take car in to tighten plug. its just common sense to tighten oil plug after oil change but common sense is something this place didn't have. I can tighten the plug myself. no need to ever go back to this place again. came home and driveway had a lot of oil. had to get my pressure washer out to clean driveway. am pissed, what an inconvenience this place was."

"I would definitely choose AA Auto Care on Ann and Simmons for all my car repair needs. Mark is now my favorite mechanic. Mark let me know about financing options and was very helpful. Offered to take my wife and I home and pick us up. Also, helped prioritize what needed to be done first with repairs and the money we had available all while being very friendly. Janet was very nice and helpful as well. Thank you!"

"First time hear and was immediately greeted with a friendly vibe from the front desk I think her name was Janet. Very nice and customer friendly person. I'm very cautious on who I have work on my vehicle but Jeff and Mark were very professional and treated my vehicle like it was there own. I highly recommend this place and this location. Will definitely be comming back."