Busy Bots Auto Repair

"Just picked up my brother from the repair shop. From what he mentioned he found his “repair shop”. The owner knows a lot about vehicles especially dodge. The prices are reasonable. What else I like is the fact how they contact you before doing anything"

"I Brought car in on under a warranty to get a repair because they seem to have good reviews. I felt confident they could fix the issue that was fairly moderate fix. I get vehicle back and so happy to have my car in working order. I start driving and i notice there is grease on my steering wheel and side panel I try to not make a big deal of it and clean it off, but then i notice there is a big grease stain on my floor mat! So as i notice this my cmy car is pulling to the left and I felt that was odd because they had just done my alignment a long with my rack and pinion. I also am hearing this vibrating clicking noise and think maybe it's my brakes or what they had just changed. So I message the owner and he is really sorry and says he is going to get me a new mat and to bring the car in and he will look at it. I bring it in and they spend another 1.5 hours on it taking it for test drives and finally it's "done". So i get in my car and right away there is grease finger prints on my side panel and my car is driving straight but the chattering is still happening. I finally take my car and lift it up on jack stand and see that my front passenger lower panel is ripped up and my front license plate is bent slightly inward and there is finger print grease marks all in the front near my lower license plate and my front panel has been ripped like it parked over something to close. I also see that the clamps for the boots on the rack and pinion are not even put on, just hanging there. I explain to the owner again what is going on and he explains that there is NO WAY they could've done that and that he will take a look at it, but NOT HIS OR HIS TECHS FAULT. So they may be able to fix your problem in some cases, but they will cause other problems. I HATE having to have anything negative to say about any company but they where so quick to take the $3600 for the repair but not quick to take the time to do it right and treating someone's vehicle with a little care. I Hate sounding like the “whiny” customer but if someone pays for a repair to be done. It should be done at the very least correctly and not causing more issues. l really just want some type of resolutions to the issues that have happend under their shops care, and I get the passive aggressive "It wasn't us" and promise would get me a new floor mat and Just dragging me along. I don't understand how this is okay."

"I am so glad I found this place. My car was overheating and they were able to diagnose, quote and repair my car within a couple days. They are very professional and I felt very comfortable with leaving my car with them. They updated me the whole time they had my car to make sure I knew what was going on. Ask for Ernesto and Alex. so glad I found this place! No one wants car problems and these guys know what they are talking about!"

"They are good and nice, has a lot of trust and is a nice place to fix a car. They have nice mechanics and managers. And overall did a great job on my car. I highly recommend anyone with car problems to come to this place."