J Nails & Spa

"absolutely horrible customer service. I walked there since I live close and when I walked in and they told me 40 min wait time and so I should go to there other location since she said it wasn’t busy which Is about .75 mile away. So I walked there and when I got there it was closed and then I walked all the way back to the first one and when I got there she’s like “oh they were closed?” And I said yes and she told me to just sit down and wait yet another 30 minutes. It took me around 30 minutes to walk there and back and originally she had told me a 40 minute wait and when I walked back she said yet another 30 minute wait. At around 20 minutes this lady walked in and she asked for a mani and pedi and they told her to sit in the pedi chairs and they attended her right away so I walked out. I called my dad to pick me up and then the lady came out and offered me a water and told me just a little bit longer. I just walked home bc I was upset. I waited over an hour just for someone else to come in and get attended before me. Horrible service and will never go there again."

"Went in to get a full set with dip and a lux pedi. There were two workers and a couple they were working on. Didn’t think it would take long and was just told to sit in any pedi chair. I waited for an entire hour. I didn’t get any colors to look at, no water to let my feet soak while waiting, not a single word was said to me about the wait, no one seemed to even care that I was waiting. I ended up walking out. This was the store number “2”. I found that out because when I left I went to store “1” I had a gift certificate and when I went to pay I was told I couldn’t use it because it was store “2”. They rushed my pedi. Burnt the hell out of my feet with the wax. I said it was too hot so please wait for the other foot. She didn’t understand me and still put my other foot in the boiling hot wax. My finger was cut from the file. Don’t get me wrong I love the way my nails and toes turned out but I’m so disappointed with the service!"

"I’ve been looking for a new nail home, after leaving a place I went to for three years. I’ve been to five other salons and not impressed. My two daughters and I walked in yesterday without appointments. It was clean, they were professional and they were so nice to my daughters as well as myself. I’m very picky when it comes to how my nails are done. She got it just right. Also, good prices for great services! My daughters and I will definitely be going back. ❤️"

"The service was terrible it only took them 20 minutes to get done with me!! I paid $40 for 20 minutes of service!! I didn’t get the hot wax!! She went to the back got a towel wet threw in the microwave came back and laid it on my feet cold!! I didn’t get my nails filed down and the hole reason why I go to these places it’s because I’m on my feet all day and I just enjoy the massage!! Not this place!!"

"My 6yr old granddaughter was getting $10 finger nail package for her day out. They whisked her across from my daughter getting nails done. All of a sudden she was crying. Went over to her and they put too hot of towels on her and wouldn't remove it. They did a pedicure instead of manicure. Then charged $25 even when it was stated the $10 manicure. She wanted Frozen and got pink polish w flower petals. When we told them it was all wrong the lady said me no understand you. NEVER going back and def not recommending it to our bridal parties!!!!!!!!"