J & K Customs

"They have lots of cool truck and Jeep stuff but not very knowledgeable about roof tents or roof racks. They were more interested in selling me everything else but that. Took my business too Custom Truck in Coeur d'Alene. Very knowledgeable about roof tents and racks! Talk to Austin super knowledgeable and getting it all installed February 19th."

"I'm from out of town and needed some work done on my jeep. Went on Friday and the owner Jeremy told me he could help me out on Monday, just come back then. He proceeded to give me a comprehensive awesome tour of his shop and current builds. He spent better than an hour with a total stranger just doin what car guys do. Went back Monday and he hooked me up with a quick repair, did it himself. If you need help from minor repairs to extensive builds I'm thinkin this is your place. Knowledgeable and friendly guys workin. You will be glad you stopped in."

"Ordered and had them install a front and rear bumper from CBI Offroad, they applied LineX Pro finish to the bumpers which turned out great. Price was very reasonable especially since they discounted 10% off labor for military service. Store also has reasonable selection of offroad accessories and recovery gear. Purchased a ARB air compressor for reinflating tires a month ago which has been very handy. Appreciate the quality of work and will return for more future projects."

"Took my 2009 Ford Ranger in for Line-X truck bed spray and could not be happier with J&K's service and application/installation. I did stop at one other place before talking with J&K. The other place, (not mentioning names here), took one side-long glance at my little truck and you could just tell they had decided it wasn't worth their time. I don't know if it's because it wasn't a jacked-up, $100k off-the-lot, now sporting "truck-nuts", truck they typically showcase around their shop or what... They made it very apparent there were just no options for my small pickup. I'm so glad to have found J&K Customs. Talked with them for a while about what versions of liner were available and decided on the premium. Somewhat more expensive for the premium but well worth it for the outcome. They even disposed of the plastic bed insert this truck came from and fixed the corroded tie-down tabs before spraying the liner. Really above and beyond for how much work is involved for prep. Left the truck with them mid-morning and had it back that afternoon. The photos speak well for themselves. Thanks!"

"I hate whiny google reviews. I am going to leave my star rating and lay out the facts below with some photos. I did receive a full refund on labor and an apology from JK. I approached JK to put line-x bedliner and install a light bar on a brand new F150. They helped me to select a 700 dollar Vision X light bar. I discussed the installation location and wiring with both Jake and Jeremy. I wanted it centered in my central bumper intercooler opening and was told that this would be no problem. I also wanted it wired to high beams with a defeat switch. I was told that this would be no problem. Jeremy specifically asked if I wanted a switch in the dash, and I said no. He said they could hide a switch under the dash for defeat. On the day of the install, I was called in the mid afternoon to confirm desired wiring setup to high beams with a defeat switch, which I confirmed. Upon picking up the truck, I discovered several issues, which multiplied upon getting the truck home and inspecting it. I paid 240 dollars for labor as well as the cost of the bedliner and the light bar. Mounting: The light was mounted to thin, bent bumper sheet metal trim tabs. Since this was not a secure connection, the top of the light was stabilized by a visible, nonadjustable strip of galvanized sheet metal which was glued into the back of the light bar fins with what appeared to be black rubber RTV gasket material. Jake repeatedly stated that there was “no metal anywhere” to mount to in the bumper and that there was simply no other mounting solution. After about ten minutes of online forum research and inspection of the bumper, I drilled to the large metal bumper supports on either side and mounted the light with simple L brackets that I purchased from Murdoch’s. (Photo below of JK bracket on left vs mine on right). Wiring: JK was unable to get the light bar to function with high beams. They stated that they spoke to Ford who said that the high beam circuit could support no additional current draw. They wired the light straight to the battery with a switch controlled single relay. Upon finding that they were unable to draw current directly off of the high beams, they simply cut off the wire and left it bare and touching the inside of the fender (photo below). Using a standard automotive relay, I was able to switch their whole system off of the high beam. Despite JK insisting that it was “impossible” to control the light bar off the high beams, I have had it functioning perfectly like this for two weeks now. Relays exist to use a low current, low voltage wire to control a high voltage, high current component. I found major finish and fitment issues with the wiring, aside from JK’s failure to properly switch off the high beams. These include: bare wires draped across the top of the battery, wire (with no protective sheath) hanging down from the firewall resting on the top of the engine, harness resting on a hot AC compressor line, a large balled up wad of bare wires visible next to the relay, main wire and connector visible and bouncing around freely inside the bumper, which also inhibited normal function of electric intercooler shutters. Dash: No permission was ever given to drill the dash on my brand new truck, however due to their inability to switch off the high beams, JK drilled a hole in my dash to place a switch. When I pointed this out, I was told that the original instructions were given over two weeks prior and that they could not be expected to remember this. Not only was a hole drilled without permission, but the drillings were not vacuumed up and were left all over the cab (photo below). Bedliner: -My tailgate, which previously functioned normally, would no longer latch on the left side after the bedliner. I have nothing against JK customs or its employees, and I hate to present negative information about a small, family-owned business, but I think that others considering spending their hard earned money on professional labor rates should know this information."