CVS Pharmacy
101 Civic Center Drive, Lake Saint Louis, MO 63367
Location & Phone number
101 Civic Center Dr, Lake St Louis, MO 63367, United States
About the Business
CVS Pharmacy is a leading health and pharmacy store located at 101 Civic Center Drive in Lake Saint Louis, Missouri, United States. With a wide range of prescription medications, over-the-counter remedies, health and beauty products, and convenient services like flu shots and medication counseling, CVS Pharmacy is a trusted destination for all your healthcare needs. Whether you're looking to refill a prescription or pick up some everyday essentials, you can rely on the knowledgeable staff at CVS Pharmacy to provide friendly and professional service.
Photos
Hours open
Monday:
2:00 PM - 7:00 PM
Tuesday:
2:00 PM - 7:00 PM
Wednesday:
2:00 PM - 7:00 PM
Thursday:
2:00 PM - 7:00 PM
Friday:
2:00 PM - 7:00 PM
Saturday:
2:00 PM - 6:00 PM
Sunday:
2:00 PM - 5:00 PM
Reviews
"Every time I call or go to the pharmacy is closed. Even though the website says they are open."
"Best customer service I have had from a CVS in a very long time."
"This is probably the best CVS around !! I believe the lady that runs it name is Jessica. She goes above and beyond to help you and is always polite and friendly. Even when short staffed she continues to amaze me with her patience and time she puts into each customer. I will not go anywhere else after experiencing the customer service and helpfulness at this location. THANK YOU for all that you do !!!!!"
"The past few times, I've picked up my prescription here, I've had the same experience. I walk up to the counter, and there's people working in the back-- visible to me, but unclear on whether they know I'm there or not. They don't say anything to me, but I wait, give them time to notice me. After about 5 minutes of this, I finally offer an \"excuse me\" in an apologetic tone, because I hate being demanding. As soon as I do that, someone will respond in a rather annoyed and irritated/angry tone \"we'll be with you a minute, we're really busy\", and it's implied that they know I've been there the whole time and are annoyed that I'm speaking up and bothering them. Anyway, 1) if you know I'm there, please at least acknowledge me-- I don't expect to be helped right away, I know you're busy, but don't leave me standing there wondering what to do for so long. 2) I'm being extremely polite and trying not to be a bother, so please don't snap at me and act like I'm a burden. On top of that, it's a pharmacy -- you're entrusted with some really personal and life-affecting stuff for people-- please show that you're conscious of that level of trust and responsibility by providing at least satisfactory customer service."
"I will never use this Pharmacy ever again. I experienced horrible customer service from them, and they wouldn't even meet half-way on an issue where they failed to communicate clearly. Emily the Manager was very rude, interrupting me repeatedly, not letting me tell my side of the story. When I persisted, it sounded like she just put the phone down and picked it up later when she thought I was done. That's their version of "customer service"... NEVER AGAIN! Filed a BBB Complaint as well."
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