Candlewood Suites Kansas City Northeast, an IHG Hotel

"Getting there was a little confusing, maps took us across the interstate and down the outer road then crossed back to come down a one way road to the hotel to find out it took us right past the street that goes in the back of the place. Not their problem, a mapping problem. It was a beautiful place, awesome indoor heated pool, very nice rooms. Place was clean. Staff were polite and respectful. Not a lot of parking for.the location but was good enough for our needs. I would return to this place and highly recommend it. We didn't get there until late, around 9 p.m. and left early the next day."

"The hotel is clean, it in itself is similar to all hotels. It doesn't have a continental breakfast, but I stayed for almost 3 months worth of work trips because of the staff. Especially the women who work the front desk. All staff is exceptional and friendly and made it so wonderful everytime I came. I'd recommend to anyone because the details and help and making sure you're taken care of was priceless! Deeply grateful and will definitely go out of my way to visit again!"

"All the washing machines have been broken for over 2 months. Myself and nearly everyone I knew got a terrible cough staying here, I think that's why they're renovating. Only people who stayed on floor 4 didn't get a nasty cough. Sketchy area and all that comes with it. Plus was nobody's car was broken in to which seemed like a big risk in the area. It's not far from the city if you have a car. Most people staying are workers who have been booked here by their employer. It has security at night. Some appliances are broken even in renovated rooms. Unrenovated rooms have stains water damage etc. The cleaning staff is better than most IHG properties... Otherwise I would give this a one star."

"The hotel rooms are pretty outdated. There was clear water damage on the floor(broken tiles and such) in the bathroom and the cover on the cushioned chair made the room feel dirty. The room was well equipped in the kitchen area and the shower, and we enjoyed having a/c control which was reliable. The staff were kind and the location was great for us. What keeps it at 5 stars rather than 4 despite the latter is that it was very affordable while not being sketchy or truly concerning. I probably will choose somewhere else in the future unless they give the rooms an update."

"Nice size rooms that are up to date, staff is friendly and available at all hours, nice pool and hot tub. Can be on the pricey side compared to the other 5 hotels it is next to buy by far the nicest of them. If you are coming to town for World's of Fun it is an ideal location. Not to close to anything else But casinos. it's about 25 minutes to downtown and 30 mins from kci airport."