Jack in the Box

"Half time they can't get the order right. Once order is placed can't cancel. No way to get a refund short of contacting corporate. Keeps getting worse, been couples weeks but placed a mobile order tonight. I take my lunch break from 11pm till midnight l. Placed order at 1108 its now 1145 been in a 4 car line for 30 minutes and still waiting at 1145"

"This Jack in the box is better than most. It was open and they were not out of taco shells. They got my food right the first time. I enjoy extra lettuce with my tacos and they got it right! Other Jack in the boxes I ask for extra lettuce and sometimes I end up with no lettuce in my tacos."

"Ask for soup burger, I honestly didn't know they had such a thing Worst food I've ever had You really don't expect much but dripping slop coming off that was a little excessive"

"I went to get food yesterday morning, and the older lady (I think she's new) told me I couldn't swap bacon for sausage. She had the most unfriendly voice. Another younger women jumped in and told me they could. The younger woman took over the rest of the order at the window while the older woman did nothing. The younger woman was very nice. Food was good. No issues. Then I went this morning. Same older woman came on the intercom to get my order but a man took over for her. The woman honestly looked high. She stands there doing nothing while the man worked around her. BTW, the man was amazingly personable. Great employee... promote him. However, my food was revolting. I got the platter and before I looked at the food, I grabbed a piece of bacon and took a bite. I chewed and chewed and couldn't get through the bacon. I spit it out. Then I checked the rest of the food. The eggs were OLD. In the picks it looks like I have cheese on the eggs... nope, that's old, crusty, solid egg. The pancakes were rubbery, and the hashbrown was old. Do people there not know when their food gets old they shouldn't serve it? Or how to identify old food? What a waste of money. At least I got my large drink... though it cost me $8."

"Friday at 3:42pm. Short lady with braids in her hair and a blue shirt. Had an attitude that they had to make this order that I paid for And they were closed at the time of pick up (10 mins after order). Then was closed the following day as well. Then tried to grab the phone out of my hand “because I’m lying and that’s a lot of food” when I was verifying the orders and number/date. Mind you it was only 3 munchie meals. Rolling her eyes the whole time. Then got order wrong with sizes and food. No apology or anything. Then shoved the bags out the window without looking at me, slams the window closed. This is the worst experience I’ve ever had at any fast food!!! Fries cold and dumped out into bag. Wish I could give negative on customer service."