Caliber Collision

"They seemed like nice people but they returned the car with a damaged windshield with flecs of paint or primer or body cement all over it. I thought at first it was just dust or dirt but it is not. It is primer, glue or paint specs. They also did not align replaced parts properly. See the rear window gap and they did not replace the parts in the spare tire well which they must have removed. I am so bummed as they had it long enough to do it correctly the first time and the should have covered the windshield properly. I am so sad and frustrated."

"I cannot praise Caliber Collision enough for their outstanding service and exceptional team. From the moment I walked in, I was greeted with warmth and professionalism by every single person I encountered. Their friendly approach made the entire process incredibly easy and stress-free for me. The skill and dedication of their team were truly remarkable. My car, looked brand new! The attention to detail and commitment to excellence were evident in every aspect of their work. I'm beyond thrilled with the results and the overall experience at Caliber Collision. They not only fixed my car but exceeded all expectations. I highly recommend them to anyone in need of top-notch automotive care. A huge thank you to the amazing team for making this entire process so seamless and delivering outstanding results!"

"Customer service was amazing! They did communicate very well with updates. Vehicle not running properly.still spells like it’s running hot, and has a rattling noise when you press on the gas which I didn’t have prior ."

"Had to take my car there because someone had done a hit and run. They did an amazing job. My car was supposed to be ready on a August 23 Wednesday but unfortunately they had a problem with one of the parts and had to order a new one which is we done by Friday August 25 around noon. I have attached before and after photos. I would recommend to anyone that needs repairs done. They are truly amazing there."

"Was hesitating to take my truck to Caliber since I had not been there in the past. I did go to get an estimate as requested by Travelers Insurance and the moment I walked in the door I was happy. Katrina sitting at the front desk area was really friendly and made me feel comfortable. The gentleman who did the estimate explained in detail how he would get the truck back to original appearance and why the labor hours were more than I expected. The entire office team spoke and shared jokes with me during each visit. The day I dropped off the truck, Enterprise Rental was there with my rental and I was able to go to work with very little interruption to my day. Once I dropped off the truck, Jay started to communicate with my via text and phone calls, keeping me updated the entire time. The day of pickup Jay contacted me, we setup a pickup time and did a walk-around once I go there. Jay wanted to make sure I was completely satisfied with my service and I truly was. I want to also say Dan and Dan with Enterprise Rental did an outstanding job working with me, Caliber Collision and Travelers. They all came together and made this painless but memorable. Thank you Caliber Collision for the great service. I hope I never have to come back but I will recommend you and if I need auto body repair again you will be hearing from me. Your friend Michael"