University Health Truman Medical Center

"Do not go here. They will keep you for 3-4 hours just to rack up a bill then discharge you. Irregardless of the pre-existing conditions prior to entering the hospital. Listen to a pour grandmother explain how negligent the staff and hospital were when providing “service” to her grandson who was in a dire state: https://youtu.be/H2qmQi54hH0?si=0rc4DQeKNjNm4l2b For profit hospitals that put the value of profit over the value of life NEED to be help accountable. I hope this family files a lawsuit against Truman."

"I had our first baby here as well, was basically forced to have a c- section. It took me 7 days to even have the baby. I laid in bed 45-hour after my sea section crying pleading in pain that I was waiting to be sent for me to be able to medicate. Staff is very non attentive , meals are made based off whatever they have for the day no substitutions. Not very clean like for babies all I ever seen was a sweep and a mop. I literally hated this hospital , all of the good staff only work once or twice a week, everyone else is bound to have an attitude and make your birth giving experience a night mare. I do appreciate Twila , Lexi , Dr Rowe, the male docotor and a few other nurses I can’t remember names but faces forsure without these ladies/man I would’ve voluntarily left! Don’t waste your time lol just go somewhere else. I wouldn’t wish this experience on my worst enemy litearlly! & any company or guest you bring has to pay for there own food. New to me. Only good thing to come from this is my baby! The cutest thing ever !!"

"The care I received was good. The doctors did a great job. However, when it comes to payment through University Health I have never been so frustrated. I set up a payment plan for a large bill and was paying it monthly. I had to set up this payment plan THREE TIMES because every time I would call to pay they would state I didn't have a plan set up. A month later I got a letter from a collections agency for the bill. I called University Health and asked how that was possible after half the bill was paid at this point through my payments. I was told I didn't have a payment plan set up. So I paid that off immediately, but a couple months later I got another letter from a new collections agency for another mystery bill. I called University Health again and they had no record of me owing anything else. I have asked for written proof every time I call and still have received nothing. I will not be going here again just because of the finance department."

"My partner is having a dental crisis and has been to the ER 3 times this week in agony. We got quick and very compassionate services from the doctors, nurses and staff. We felt listened to and that the staff here really cares. I took one star away for the abysmal patient parking the hospital ER provides. There is no emergency room parking and the nearest lot is an almost 10 minute walk from the ER entrance, uphill, and a hard walk for me due to arthritis; even with my cane. Other than that I would have given 5 stars."

"Recently had gallbladder surgery removal. I was on the 4th floor with the Bronze team. I had the best experience I've had as far as hospital stays go. I honestly believe that everyone of the nursing staff, doctors and anesthesiologist department, recovery and all who took care of me have angel wings. Hopefully won't have to have any more surgery, but definitely know where I would want to go. Thank you all!!!"