Dairy Queen Grill & Chill

"It was my birthday. The service was really slow, waited over 45 mins to place and pay for my order. I ordered a medium white chocolate mocha shake and paid for my cake. After 45 more mins, I finally was able to pay for my cake. The lady gave me my shake, but there was no whip. I asked for the whip. She looked at me and said, " No whip." I told it's my birthday, and I paid for it. Then she responded, " Do you really want to add the whip?" I'm like YES! She just stood there. So, I grabbed the shake and cake and walked out! Then she yelled happy birthday and thanks for being patient with me. NEVER AGAIN! NOT GOING BACK TO THIS DQ!!"

"Pass. 1. Not a single car but an employee 2. Waiting at drive through for "hi may I take your order"....and waiting.... 3. "Be with you in just a minute" A single cone of vanilla ice cream...."

"Been trying to reach them during normal business hours for two days straight the phones system just tells the the lines busy and to leave a message. However, for the last 2 days it doesnt seem thats its ever not been busy. No voicemails for placing a order have been returned, I am not even sure if i could reach them by tommorrow I could have the cake for my mom ready. This is the second dairy queen that refuses to take money for a pick up order. I have never tried to hard to spend money with no suscess. Good Management is sereriously lacking here from my experiences."

"Worse experience I ever had in Dairy Queen ever. Went in to buy Birthday Cake for my 3 year old son and when I walked in nobody greeted ever or nobody paid attention that somebody walked in the premises. I chose the cake and brought to the cash counter called cashier that we are ready, Mr. Noah a young talk guy came on the register not even knew the price of the cake gave me estimated more then $30 I said ok. I requested him to print Happy Birthday on it he said we don’t do it, I requested him to give the cone to me so that I can write by myself, he denied. The I requested him to give me happy birthday sticker to put on cake after struggling he gave me 1 plastic piece Birthday cake written on it. I said thx. He ring my cake and paid for it for $27.19 plus tax came up to $29.91. I requested Mr. Noah to put the cake in the bag again his Sweet answer that we don’t put cakes in any type of carry bags you have to carry your cake like that. What a great service on this particular Dairy Queen. Will never recommend anybody to even pass by that Dairy Queen. Go to other Dairy Queen so that atleast you get some good service not like this. Very Very bad experience at this location of Dairy Queen."