Stitch Awesome

"I had 10 pieces of clothing altered here - jackets and pants, including the tuxedo for my wedding. I cannot speak highly enough about the exceptional quality and service done. Everything was tailored perfectly and I have high expectations. All were met and very quick turnaround time. I unfortunately did not get the name of the employee who helped me (same person each time)… perhaps business can reply and give her credit as she deserves it. Highly recommend."

"I had a number of pants altered and was very happy with results. Employee was professional and got them back quickly. I would definitely go back for other alterations and highly recommend."

"I have never written a Google review but I wanted to share my experience to hopefully save someone else. My first experience was fine as I went in with a pair of pants to be tailored and it was a non issue. It was quick, easy, and cost effective. However, my second experience was far from that. I took in a brand new Navy Blue suit to have tailored since it was not a custom ordered suit. They made the measurements to be tailored and asked if I wanted to close the vents and I said no keep them open. When I picked up the suit, the adjustments made were extremely unprofessionally done. The shoulders were pulled in creating basically large shoulder pads on a slim fit suit, the back formed a large bulge because of the material pulled, the area cut in the armpits to fit my chest made the arm hole extremely tight, and the vents were closed. The individual who measured myself said I didn't care if the vents were open and closed. There was no documentation to prove this on either side and it was a "he said she said" moment and I looked past it as there was nothing to be done there. However the tailoring done completely ruined the suit jacket. They offered to fix the corrections done as best as they could for free which I took, but the damage was already done. According to their policy on their website they would buy it back, and I'm sure if I made a big enough stink about the situation I could have received some money back to purchase a new suit, but I left it. If you are doing a simple tailoring job it seems like that is a non issue for the staff, but I would not risk tailoring something expensive like a suit jacket here, hence the 2 star rating. Maybe I was just unlucky and mistakes happen, but I hope this saves someone else from having a similar experience!"

"Beyond pleased with alterations done by Sonia on a outfit I ordered on line that was terribly long. When I picked up the outfit the next day the work was amazing and I asked if they could quickly fix a pair of pants that I wanted to wear on vacation the next day. They did it on the spot in minutes at such a reasonable price. I guess I thought alterations were more expensive and more complicated but they are so friendly here and get you in-and-out quickly not to mention you can park right outside the mall and it's just near the door between lower level Sears and JC Penney -super easy to get to!! SUSAN L."

"I've been happy the last several times I've been here. They've always shorten my work dress pants' length. Always perfect length where my pants look great and fit me. I love that they don't make it too short. Just long enough where my pants aren't dragging."