Universal Travel Inc
231 Cedar Avenue, Minneapolis, MN 55454
About the Business
Universal Travel Inc is a premier travel agency located at 231 Cedar Avenue in Minneapolis, Minnesota. Our dedicated team of experienced travel experts is committed to providing exceptional service and creating unforgettable travel experiences for our clients. Whether you are planning a family vacation, a romantic getaway, a business trip, or an adventure abroad, Universal Travel Inc is here to help you every step of the way. Contact us today to start planning your next dream vacation!
Photos
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
11:00 AM - 5:00 PM
Sunday:
Closed
Reviews
"I had a horrible experience with this travel agency. They changed my flight without me knowing from 2:30 pm to 11 am, they are extremely unreliable and have cost me a lot and now I’m facing a dilemma. Would not recommend them ever to anybody."
"Good quotes. You can also call over the phone to get quotes. Charges processing fee if you use credit or debit card to pay. Bring cash or zelle, and you will save on processing fees! Otherwise they have enough staff to attend to you in a very short time possible."
"Called on phone for pricing and was treated beyond rude by a guy that told me to pick a specific date he didn't have time to check the best price over a 3-4 day window. Apparently the service has changed from what is used to be. Update - I can understand if someone does not have time at that moment. But normal people would have said let me look it up when I have a minute and I will call you back. The fact that this business took 3 years to even reply to my initial review proves my point. Typical - I would have expected better considering my famlly had previously spent close to $100k on travel arrangements with this company."
"This is the first time I called this agency, I was looking for a ticket for my family and I talk to a gentlemen whoes name I don't want to say. My 10 minute conversation with him was not pleased. Couple things I have noticed. 1. He rushed me and was not having attention to what I was saying 2. He told me that they don't have flexible return time since I wasn't sure when I will return and wanted open return, planning to return after six or even a year. I absolutely agree with the previous reviews. Advice to the business owner please train your employees on a better customer services and I guarantee you more customers. If they are not doing their job fire them and hire diverse group not just Indians. This a feedback not a criticism. Please take this very SERIOUS. Now I have to buy a ticket somewhere else"
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