Ace Hardware & Paint

"Nice local hardware store. Helpful staff."

"Friendly and helpful staff. Clean. Great store. Keys made there a lot of keys and their keys have ALWAYS worked!! Not like these machines at other hardware stores. Always have what I am looking for!"

"Super helpful staff!!! I came in and needed a piece for my sink that would attach to my hose so I could fill up my kids pool with warm water and I had no idea what I needed, and the gentlemen there helped me get the right piece and were so nice and polite and professional. They didn’t make me feel bad that I didn’t have any measurements or Knowledge."

"Not a very great experience at this Ace Hardware store. I ordered a grill table online about a week ago for pickup at this location. I arrived there to be told that the only table they had in store was the display model and I couldn't take it. The staff told me that he meant to cancel my order. He tells me he will cancel my order now. I wait around for a couple minutes to see if the email comes through and it never does so they sign a sheet of paper telling me it's cancelled. I still haven't received a refund for that purchase so I call the store today and a guy answers the phone and tells me he doesn't know how to help me. He puts me on hold and tells me that refunds take 2-5 business days. I tell him it's been past 5 days so what I should do now. He tells me "I don't know." I say can I talk to someone who does know? He tells me everyone is busy and so I'll probably have to come to the store for help. I've already driven to this store to not get what I need and now they are asking me to come in again. I asked if there was any other way and he says no. I called the Corporate office and they tell me the order was never cancelled. They put me on hold while THEY call this location and they are able to get it cancelled and resolved. Seems a little ridiculous you have to call the Corporate office to have the staff here do what they need to."

"Just another ace, except horrible customer service. I was literally standing in the open (next to Red snowblower in picture) waiting for an associate to help me get a bit off a secured shelf for over 5 minutes. The cashier even made eye contact multiple times but did not ask once if I needed help. Then when somebody did walk past me, they said somebody else would have to help me because they were already doing something."