Hampton Inn Minneapolis/Burnsville

"This hotel is in serious need of a refresh. The bathtub in the first room we were in had rust stains and appeared to have not been cleaned. In the 2nd room, the drain in the tub was not in the lowest spot of the tub, so there was standing water in the tub when we got there. There was also a water bottle from a previous occupant of the room wedged between the bed and night table. The ice machine on the 3rd floor wasn't working and the one on the first floor had been turned off. The hot breakfast was anything but hot. When we switched rooms, the front desk attendant incorrectly programmed the new keys, so we were locked out of our room upon returning from breakfast."

"Room was nice and clean but found a spider hanging from the bathroom curtain rod and took care of it. Not a big deal since they don't bother me."

"Pretty nice hotel from the outside. I've never actually been inside, but hey, it's a Hilton. I was just driving by it to turn around and Google asked for a review. So, here ya go!"

"I felt like this hotel is in a good location, with a variety of places to eat and shop within the area. No bells and whistles. Just a standard hotel and just the basics."

"I'm not sure how anyone thinks this is a great hotel. We stay in lots of hotels every year, and this one ranks as one of the worst. The elevator took forever to come. We thought we were going to have to take the stairs after already waiting at least 5 minutes. And there was no one around, so it's not like the elevator was really busy. Nope, just didn't work well. The room was very dated, the bottom of the tub was ROUND, making it difficult to stand in the shower. I can't imagine if we were older and/or had balance issues -- it would be a hard NO! Anyway, it said online there were mobile room keys (available on your phone -- yay!). Except that we arrived and went straight to our room, only to find that it didn't work. At all. Back down the elevator (that took forever) to the front desk. Said they'd been having trouble with the mobile room key system. No kidding. Remember how we stay in plenty of hotels all year? Well, we had another first here -- woke up in the morning to a clogged toilet. Wasn't clogged when we went to bed, but woke up and almost flooded the bathroom. And having to go to the lobby asking for a plunger when there were people everywhere for breakfast? More than embarrassing. NEVER had that happen ever. I don't think there was even ONE usb outlet in the room. The mattress on the sofa bed was stained (1/4 of the mattress) -- ewww. And we had to use it. Definitely needs updating to be worth the price paid. It was about equivalent to a 1990 Quality Inn room for a Hampton Inn price. No wonder it was $50 less than other nearby rooms. Bite the bullet and pay a little more for a decent hotel room. The bed was fine, and location was great. That's all of the good stuff. The breakfast area was way too small for all the people trying to eat at the same time."