CVS Pharmacy

"Needed to find a rare prescription to fill for my daughter prior to an appointment the next day. Pharmacist Alahna filled it quickly and helped me apply coupons for the prescription because my insurance would not cover it and I had to pay out of pocket. I am beyond grateful for the customer service by this pharmacy! Thank you to the entire pharmacy team!"

"My goodness. This pharmacy has some of the rudest staff I’ve come across. They are so consistently and blatantly unkind that it’s perplexing. While I understand being understaffed, ultimately I will avoid this location at all costs from now on. They rarely answer the phone, fill prescriptions over a week late, and god forbid you return to the counter at the time you’ve been told to wait, which is often 4x longer than other pharmacy wait times. I initially thought it would be convenient to choose a target CVS location since I am required to use CVS, but it really isn’t worth the dread."

"I've been on hold for 2 hours 23 minutes now. Truly disgraceful. I am not sure if I am allowed to mention competitors. I will be switching back to Bloomington Drug. It's a local, family owned business, very professional, always available by phone to take your order. If I recall correctly they charge $11 to mail your medications to you. Much better than waiting hours on the phone only to have nobody pick up!"

"I have low expectations for CVS but will be immediately moving any and all scripts elsewhere. I arrived 3 minutes before they closed on a day they are only open for maybe 5 hours total and the pharmacist refused to grab my script and for someone who was there before me. If you’re not going to serve the customer during your open hours and be super rude, I’ll go elsewhere. I love Target and it’s nice to grab a script while shopping but not with the attitude of this pharmacist."

"Ridiculous. Called about a prescription 4 days ago (one I was already out of) to see if the medication was in stock, they said it was and it would be filled that day (otherwise I would have called other pharmacies to have the prescription refilled). That afternoon, I received a message saying it was on back order!! So I called back and the pharmacy told me it would be filled in two days, so rather than dealing with transferring the prescription I waited and it was still not refilled. Called the following day and waited on-hold for 25 min. only to be told it was not actually being filled. I get you're understaffed, etc., but please give the proper information to your customers so they can find ways to accommodate issues with orders without it having an even larger impact to their lives. Beyond frustrating."