UPS Customer Center
2129 North 23rd Street, Escanaba, MI 49829
Location & Phone number
2129 N 23rd St, Escanaba, MI 49829, United States
About the Business
The UPS Customer Center located at 2129 North 23rd Street in Escanaba, Michigan, United States is a convenient facility for all your shipping and receiving needs. Our friendly staff is here to assist you with any packages or shipments, providing excellent customer service and ensuring your items are handled with care. Whether you're sending a gift to a loved one or receiving an important delivery, you can rely on UPS to get your items where they need to go safely and efficiently. Visit our Customer Center today for all your shipping needs.
Photos
Hours open
Monday:
3:30 PM - 6:00 PM
Tuesday:
3:30 PM - 6:00 PM
Wednesday:
3:30 PM - 6:00 PM
Thursday:
3:30 PM - 6:00 PM
Friday:
3:30 PM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Flat refuse to ring doorbell . So that makes us get our packages the next day"
"Awesome customer service and we really appreciated it,we missed our delivery at our house but we were able to catch the driver here after his route in the evening so we didn't have to wait until tomorrow to get our package which we really needed."
"Went there to try and pick up a package because they won't update my adress and Bern waiting a week now for it to arrive when it was to arrive in two days but now it's stuck on adress change request pending and there are many buildings and roads that don't know how to get back to it!"
"Constantly says my address is wrong when its not. They need to update their gps. Always says they attempted to deliver my packages but my house is under 24/7 survellence. They dont ever attempt."
"When trying to return a package that was delivered to me mistakenly I tried to use the online services. I had no luck with that after hours of typing and rabbit holes. Finally I got on the phone and after being bounced around for more than an hour and then speaking to someone in another country with a bad connection I was told that someone local would call me back within an hour. 2 and 1/2 hours later I received a call from “Brian” who was having a very bad day apparently because he was absolutely rude and actually hollered at me because he said that he couldn’t understand what I was saying. After he had the information he needed he hung up on me! He didn’t tell me when the package was to be picked up or ask me for my address, so I don’t know if the package will be delivered to the person that it belongs to. I feel that I’ve gone over and above what I should have done but I would hope that if my package was delivered to the wrong address that person would do the same for me. I of course understand that stress is abundant right now but that’s exactly why any customer service people need to be aware that they are not the only people who are under this stress! “Brian’s” behavior was unforgivable and unnecessary! I’m like most people in that when I’m treated like that I get my hackles up too! I’m gonna take care and talk about this situation with UPS’s upper management and maybe you won’t have to be yelled at too!"
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