Brentwood Limousine Inc DBA Brentwood's DET DBA Brentwood's Executive Coaches & Trolleys

"When my law firm requires VIP client treatment, or we need transportation to fly out of Metro Airport for business, this is the ONLY service in Michigan that is consistently reliable, professional and reasonably priced. Highly recommend."

"If I could, I would give this business 0 stars. We booked a trolley for our 9/16/2023 wedding back in October 2022. We received an email 3 days prior to our wedding being told that the trolley wasn't working. We used this company solely because of the trolley. Instead, they sent a limo that did NOT fit our entire group (they knew the size of our party ahead of time) and a driver that told us it was their first time ever driving a limo. The driver struggled to make turns, park, etc - leaving the tail of our limo in the middle of an intersection for an entire light, cars had to dodge us. Due to these struggles, our timeline of the wedding was also extremely delayed. The CEO, Mark, told us that they would provide a small reimbursement for the inconvenience prior to our wedding date but now that it has passed, no one will return our calls or emails after many attempts. Do NOT use this service if you are expecting to get what you paid for. And if you do use them and have issues, good luck hearing back from them..."

"We had booked a trolley for our wedding in Detroit. We were assigned a driver and had a contract for the trolley. Until 15 minutes prior to pick up time we were informed the trolley wouldn’t start and they were sending a bus instead. The only reason we used this company was for the trolley. We have tried contacting them about this situation and they have chosen not to respond to us. Apparently they believe in sales and not customer service."

"Our driver Singh was phenomenal! He arrived on time, provided excellent communication, and his professionalism was above superior. I would have loved to have given a five star to this company, but the reservation specialist had nothing correct except my credit card number. My name, email address, and phone number were all incorrect even though they were given numerous times. If I had not stepped outside my hotel and Singh approached me I may still be waiting for my ride. If this review was just for my driver it would have been five stars all the way."

"What a great car service. I booked last minute and made changes same day!!! I was the pain in the ass customer, which I try not to be!! They were accommodating to all of my requests. Plus, the driver who picked my wife and I up was amazing. He was friendly and happy to have us in his vehicle. Great service, great vehicles and friendly staff. They hit the trifecta. I highly recommend these guys. Amazing!! Keep up the great work Brentwood!!!"