Kroger Pharmacy

"The pharmacy technician Madison and the pre-pharmacy student who is not licensed to do this job Sarah are so rude and disrespectful. I called Madison 3 days ago, and she said my medication would be ready in an hour, but when I went to pick it up, she said it was not ready; come after 3 days. I called after 3 days, and she said it would be ready in an hour, but when I got there, she said it was not ready, I could not fill it, which doesn't make any sense. She doesn't know what she is doing. She was raising her voice on the drive-through phone and yelling about mistakes she kept doing two times in a row. She said you can leave the pharmacy and transfer your prescriptions. I talked to the pre-pharmacy student Sarah who is not licensed to do this job about this terrible experience that had happened two times in a row. She said I don't handle complaints. She also said you can leave and transfer your prescriptions if you want. They always mess up my refills to get less than what the doctor prescribed and delay the medications. I was honored to take my complaints to headquarters and the Store Manager. The pharmacy manager James is always on vacation and doesn't take any complaints seriously. He told me that the district manager will call me, but he never did."

"Great Pharmacy. I truly commend the students and young technicians that work here. Some of the rudest adult patients are always causing problems when I’m there. Working in a pharmacy as a tech or pharmacist requires so much patience. I feel so bad when I witness these events. I hope they continue to not let others bring them down."

"Both pharmacists Farah and Ahmed are great. The whole team is great. Zeinab was super helpful and knowledgeable. She helped me find all the over the counter medicines I needed. Everything was made clear to me when I picked up and all my questions were answered. Love this pharmacy!"

"Great and friendly staff, always easy filling prescriptions. Farah and Ahmed are great Pharmacists and are always attentive to their patients. All of the technicians are respectful, helpful, and quick along with being knowledgeable. Would recommend to anyone looking for a great pharmacy with kind and respectful staff."

"This pharmacy is awful. The pharmacist on the internship called Sarah doesn't know how pharmacy works and lacks any experience. She is also very rude. I called her to check on my medications then she said they will be ready but when I went to pick them up she said they aren't ready, transfer them somewhere else which is very disrespectful. She isn't qualified to do this job. The other technician called Madison is very rude too, she said your medication will be ready in two hours then it was never ready and she said you can leave the pharmacy and transfer your medications which is very rude. I complained about them to the pharmacy manager called James but he didn't do anything and ignored them. He lied to me about letting the district manager call me. These people aim are ruining Kroger's business."