Loccino Italian Grill & Bar

"Really need to take it up a notch with the taste of their food. I can definitely see the potential. Atmosphere was dim. Service was okay, our waitress should have all her hair pulled up not just some of it. It was too close to our food. She wasn't as attentive as we wanted her to be but overall she was kind."

"Would go again, I like the interior/ exterior. Best garlic bread, jazz music, employees nice. Pesto also very good"

"My friends and I decided to try this restaurant out for the first time the week of Christmas and given the overall good reviews, we were anticipating good food and good service. We made reservations and were seated fairly quickly which we appreciated. Once seated, this is when our dining experience made a turn for what ended up being one of the worst dining experiences we've ever had. Our waiter was an older man by the name of Daniel, I think that was his name. It took a while for him to take our drink orders and by a while, we're talking, painfully long. It was busy that night with larger tables but they seemed to be getting attended to much faster than us(there was five of us in total). Throughout our dining experience, our waiter kept walking past us, never checking on us and finally when he took our order, was blatantly snippy with me. We never had our drinks refilled, didn't get items replenished that we requested and basically waited for what felt like an eternity for our food to come out. Meanwhile, people at tables all around us were being served and people were finishing up and leaving and in the main dining area, we were one of the last tables to leave because we were largely neglected the whole night. I don't like leaving negative reviews as a general rule of thumb but the lack of service and overall neglect we experienced has left all of us not wanting to ever return again. The food by the way, was really good as was the hostess that initially greeted us. Unfortunately, our waiter ruined our holiday dinner. I sincerely, hope that there is regular quality control for such things because the neglect and attitude we got from out waiter almost felt intentional and we were not rude but he most definitely was. Our dining experience didn't have to be like this. Please do better."

"We booked a private room for a customer holiday party 3 weeks in advance with a $200 deposit, when we arrived they had lost our reservation. Not only was our room not prepared but we had preordered a large array of appetizers that was also not ready. Additionally the desserts we ordered were incorrect and we didn’t have the time to correct them. Our guests were delayed returning to work by nearly an hour due to the restaurant’s lack of service. Terrible reflection on our business as it made us look unprepared. I would not recommend hosting an event at this location, terrible customer service."

"This was our first time at Loccino’s Italian Grill & Bar. We celebrated our birthdays. The waitstaff is excellent especially Vinnie. The food was delicious, wine selection was great, and the prices are reasonable for an upscale restaurant in Troy, Michigan. We will be back many times."