Northville Lumber Company

"I am an apprentice in Carpentry. Northville Lumber is a unscrupulous, greedy business. I did a small project building a table and stairs with Trex for my parents outdoor hot tub. We spoke with their sales rep and gave them the measurements of what we needed. We had a list of board sizes we needed. Their sales rep said we needed more than what we had on our list, so we bought the amount the sales rep suggested. I also purchased Trex post covers for the legs of the table and support posts for the stairs. We ended up NOT needing the additional Trex boards. I ended up not being able to use the Trex post covers either. I returned the extra Trex boards, and the Trex post covers which were were in unopened boxes. Northville Lumber charged me a 20% restocking fee for extra Trex boards their rep said we needed, but didn't need, as well as 20% fee for the Trex post covers THAT WERE UNTOUCHED AND IN UNOPENED, SEALED BOXES. DO NOT PATRONIZE THIS BUSINESS, THEY ARE GREEDY AND UNSCRUPULOUS."

"Went all the way there because they said they were open till noon. Got there at 11:30 and they were closed even though there was a Open signage on door. Don’t waste peoples time. If you’re closed just say so"

"Had a Sales Rep out to give me a estimate on replacing front door. I was quoted 7100.00. I put the model number and manufacture name and did a search. Lowes price 600.00 for exact same door of course not including labor. When i ask for clarification all she could tell me is that is below our cost. I would not waste my time even calling them for a quote on anything complete waste of time. I gave two star just because they came to my house."

"Purchased a whole brand new deck worth of material and now they are hassling us for two discolored boards (see pic) that THEY shipped to us and now making us go through Trex to handle it. How nice."

"Always a pleasure to deal with! Ryan B always finds what I need for the best price shipped to our door. While I am just a very small customer they always take the time to answer any and all of my questions. Cant recommend them enough."