General RV Center

"Jeff was very forthcoming with all possible charges while I had my camper’s wheel bearing’s replaced. The work was completed in a timely fashion, and my entire camper was inspected for no extra charge. We’ve had nothing but good experiences with the service department at General RV. Jeff was very professional and friendly, and I assume the rest of the staff would give any customer the same experience."

"We purchased a brand new RV in October 2022. We have had nothing but trouble with it. It has been in the shop for repairs more than it has been in our driveway. The dealership and Thor the manufacturer have not made things right with us. We spent more than 100k for the RV and we are very disappointed with it and the people at General RV and Thor. We want them to take the RV back and refund our money. Different repairs techs said that things were installed without the quality and rushed to get the RV out for purchase. Legal action seems to be the only remedy at this point. We feel that we have been taken by the dealership and the manufacturer."

"Hello, I had an amazing experience with General RV, My tow vehicle was delayed in delivery and didn’t arrive till a few days before my vacation started, I called Jeff at the Wayland General RV Michigan Store and explained to him my situation, he was able to get me an appointment that day! He adding a new hitch, replaced outdated tires, new brakes (one was destroyed and I didn’t know it) greased the wheel bearings and added a new Power tongue jack, Here’s the best part, Jeff got me out in 3 hours!!! The Techs were all over the camper and were super easy to talk with and very informative. If your heading up US 131 in Michigan, stop by and ask for Jeff. I highly recommend Jeff and Wayland General RV."

"When buying an RV or any high-dollar vehicle, remember that the after-sale service experience is just as important as the buying experience. This is where General RV in Wayland, Michigan shines. Our salesman, Gary V, (a well-seasoned salesman) guided us through every step of the purchase to ensure we were delighted. Moreover, Gary V. remains a valuable contact even after the sale. He continues to help us and has gone over and beyond to make sure any issues we have are taken care. This is even after the purchase several months ago. Jeffery V, our service coordinator also went above and beyond to make sure that all of our OEM issues were resolved as quickly as possible. He even came in on his own time during the holidays and stayed with us until some emergent issues were corrected. In summary, I highly recommend General RV in Wayland, Michigan for your next purchase or any service work. They set the bar for other dealerships to follow!"

"Brian DeBoer our sales rep, and all the other staff that came together to help us at General RV, made our experience wonderful! We found our perfect camper and we can’t wait to use it in the upcoming months/years!"