DFCU Financial

"Update: 2.19.24 I've seen the DFCU reply and thank you for that. I'm sad I had to come here, but I am also glad to hear I may have an opportunity to come back. I will be in soon to discuss this possible opportunity. Thank you. Original Post November 2023 I was a checking account member about 4 years ago and overdrafted my account, so the fees piled up. I'm not going to get into why it happened but it was a financial disaster and sure, my overdraft actions have consequences. It took a couple years but the overdraft fees are paid in full. Sadly, I had to change my 5 star review to a 1 today. If there was a negative star option, I would  check it. I was truly happy banking with these guys and I couldn't wait to return. So, I worked out all my financial issues and was excited to apply for a membership savings account. I raised my credit score from 380 to 730, worked my way up to an  Engineering Supervisor position, I make over 6 figures annually and I am so proud. In less than 5 years! Why the negative star review, if I could? I went in today to open a savings account for the money my dad left to me. I asked to open a  savings account, not a checking account, and was told I can't and they won't accept my application for membership. Because of my overdraft fees that are paid in full? I asked who I could talk to about this. They said there was nothing they could do and nobody to talk to about this! Obviously, I took my business to another bank."

"The curtesy shown to customers is and has been outstanding since I joined. Past practice customer service is a thing of the past, but NOT here! Keep up the good work. Good people are hard to find.❤️"

"They are such a delight to deal with and always answers my concerns completely and honestly. It is a delight to continue to do business with them!"

"They charge you 32.00 if you are .50 cents short even though you have a deposit in 24 hours. The member share is only for the big ticket clients who have lots of money in their vault. The little person ignored. If I wasn't so automated in my bills, I'd find another credit union"

"I have been a member now for 6 months, through the transition from First Citrus. Everyone at my South Tampa branch is kind, thoughtful and very knowledgeable. My questions are always answered with certainty; I feel like I belong. This is not some big brother bank/CU, but a credit union with that small town feeling, a family centered enterprise."