Sherwin-Williams Paint Store

"I like this store, but the employee that assisted me yesterday definitely did not care about his job. There was an earbud in his ear the entire time and it was clear from his unresponsiveness that he was listening to music. Lots of sauntering and “don’t annoy me by being here” vibes. I’m not a high maintenance person or anything, just looking for a modicum of care. And for Pete’s sake, how hard is it to work at a super small paint store?! There was only myself and another customer in there, and they had two employees working. Not hard at all. Manager should be aware, because a robot would provide better customer service."

"The store employees were fair. I wished this store would have mixed the colors into the paint. All they did was add the color to cans and then closed them. I bought 10 gallons. I guess Sherwin-Williams customers are on their own when mixing paints. Benjamin Moore has far superior service."

"I have an account at this store, and when I asked about an offer I had received as a text message, I was made to feel like I wouldn't qualify because this salesperson said it was only for preferred customers! Then Rich stepped in, and he was rude, impatient, and seemed bothered by my questions. The tension in the shop was palpable, and I won't be back!"

"The Royal Oak store excels at preparing in-store and online orders for paint. If you haven't used the website, online orders are the way to go! I used them for interior repainting projects, and they mixed up samples or gallons with minimal delay even during their popular sales. Colours come out true to samples and well-mixed, and they always take care to make sure lids are on firmly and tightly. Staff are happy to answer questions and don't treat beginner painters with any attitude. I found the employees generous with their knowledge, especially when it comes to selecting the best finish for a project. Much appreciated there. I deduct a half star from this for location. The parking lot is a complete bear to get in and out of. You can only enter off Woodward Avenue northbound. If you're coming off Catalpa, you can *only* park behind PetSmart. The tight corner is uncomfortable at the best of times and difficult at rush hour."

"This is my go-to paint shop. High quality paint at a fair price. Especially with sales and coupons. The staff here is what really makes the place. They’re all friendly and always willing to help out. It’s a small place, but there’s plenty of room to checkout the array of colors. The hard part is picking out a color. I’m told this shop also offers an in home designer (for a nominal price). I’ve never used that service. I’d highly recommend this location to buy your paint materials."