Red Roof Inn Detroit - Dearborn/Greenfield Village

"Our journey from start to finish was marred by unpleasantness. Traveling with two children late at night, the dimly lit sign made locating the place a challenge, thankfully our GPS provided assistance. The elder gentleman at the front desk was cordial. Despite receiving a receipt indicating a smoke-free room, the odor of smoke greeted us upon entry. The neglected floors felt untouched by a scrubber for years. The bathroom showcased yellow stains behind the toilet lid, an uncleaned tub, red marks on the shower curtains, and hair in the sink. Litter and debris lurked beneath the bed, while the air conditioner harbored hidden trash. Mirrors remained unwiped, and the bedframes were rusty and coated in unsightly dust bunnies. Upon checkout, the young staff member engaged in argument rather than acknowledging our concerns about the room's condition. Accused of seeking compensation, we simply aimed to prevent another family from enduring a similar ordeal. This marked our inaugural and final stay at a Red Roof Inn. Despite adverse reviews, we opted to give it a chance, driven solely by our need for rest after an arduous eight-hour drive with our children. Looking ahead, I hope the young attendant learns the importance of exemplary customer service and hospitality, recognizing the guests who contribute to his livelihood."

"Pets are allowed unfortunately they bring lazy inconsiderate owners who don't pick up the p××p there was a lot in the grass island areas. Worst bed I've slept in ever. Got water wasn't really hot for long and h20 pressure was mediocre. The housekeeping staff was awesome and the older 3rd shift guy knew how to treat people. Good vending options that take cards and $."

"Short pudgy day guy doesn't like me after I told him of the noise I was experiencing late night early morning. On going drilling noises and power tools. It seems as if I'm being recorded in my private space also they have a mold issue. Late night guy has been good and the housekeeping are taking care of business."

"We checked out after the 1st night as the smoke smell in the room was unbearable. This was the second room that we got as the first one had a smoke stench that a non-smoker could not stand. The room was otherwise clean enough and basic as per the price but the 100% smoke free signs are a joke and not adhered to by any of the residents. Would not recommend to stay. We had our friends and family stay here back in 2019 when it was much cleaner but in 2023, it was not the same experience."