Mike's Landscaping & General Contracting Co., Inc.

"Awful, awful experience with Mike's landscaping trying to get a quote for a few projects on our property. First, their office is incredibly disorganized and I needed to call several times to get someone to come out and look at the project after being told "he's really busy, but he'll be by sometime next week" in mid-May. No one came by mid-June so I called again, and they had noted in my folder that I didn't want to proceed which wasn't accurate; we were looking to have a multi-part project done, and decided not to move forward with one part but still had wanted a quote for the more immediate need. When Mike finally came out, he gave me a 30-minute heads up that he'd be coming by. Thankfully I work from home so was able to make it work. I was FLOORED by how rude he was. I greeted him, mentioned we had a few projects and took him to the backyard where we had just had trees cut down last week. Immediately, he said that he couldn't do anything because the trees needed to be removed (we just had the trees cut down on Friday, he was here on Monday). I told him that someone was coming this week to grind out the stumps and he said that wasn't good enough, anything he planted would die. No thoughts or recommendations on how to do that. I had mentioned that we were also considering a fence for that specific spot but also had some other areas on the property with landscaping needs. He took a measurement of the line of cut trees, and told me that "he already knew what my answer was going to be" and "I didn't need to say anything else", meaning we were going to go with the fence. He asked about the other projects, but there was no way I was going to give him any business so thanked him for coming out and let him know I'd be in touch if we decided to move forward. He, again, said he already knew what the answer was going to be. Our neighbors were in the yard and overheard the whole thing and were also shocked by how rude he was. Mike couldn't have seemed more bothered to be there and less friendly or helpful. If you're looking for someone to help you navigate an unknown process, stay far away."

"Mike’s Landscaping in Malden is fantastic! Prompt quote, easy contract, and exceptional work! Their team was professional and experienced. Very happy with our new patio! Highly recommend!"

"They did really great job today. My yard and all sides were a horrible overgrown mess to the point neighbors would just stop and stare as we were the only ones who didn't have our property kept up. The pricing was much better than I thought it would be. Mike's a good guy. Highly recommend."

"BEWARE! Do no give a deposit and sign contract without full disclosure. I can only speak from my experience. I gave a deposit of $1850 and after two months of no work completed and excuses I had to cancel and find someone else to do the work and it's almost May and my yard is a mess. I requested a refund of the $1850 deposit which is standard. Mike’s response was irrational and combative. He said not only would I not get back the $1850 deposit back but I owed him an additional $1,000 cancellation fee. He expects $3850 for not even showing up and makes up an excessive and illegal cancellation fee. I’m a homeowner and not an commercial business/office. Most professional companies would gladly return the $1850 deposit and move on. Mike is a smooth salesman upfront who turns aggressive and tries to intimidate when you disagree with his tactics. Know what you are getting into which may include court in the end. Pay after the work completed and you are satisfied. Don’t sign a one sided contract that only benefits Mike’s if you are dissatisfied. Again, Mike never came to my property, never did any work and never called me to discuss or resolve. His response below shows what he considers customer service."

"I can't express the amazing experience that I had with Mike's Landscaping, he can solve any Landscape problem in your yard with his unique experience and ability to recognize and listen to your concerns. He has an extremely knowledgeable crew, that are very respectful of your property and your neighbors around you. All I can say is if you are thinking of doing any landscaping in your yard and you don't call him, shame on you..."