Luxury Lashes by Viky
516 Main Street, Springfield, MA 01151
Location & Phone number
516 Main St, Indian Orchard, MA 01151, United States
About the Business
Luxury Lashes by Viky is a premier beauty salon located at 516 Main Street in Springfield, Massachusetts. Specializing in eyelash extensions, our experienced technicians are dedicated to providing top-quality services to enhance your natural beauty. Whether you're looking for a subtle enhancement or a dramatic transformation, we offer a variety of styles to suit your preferences. Our luxurious salon provides a relaxing and comfortable atmosphere for you to unwind and leave feeling confident and beautiful. Book your appointment today and let us help you achieve the perfect lashes you've always dreamed of.
Photos
Reviews
"From start to finish one of the best experiences of my life !:) I was nervous but the owner was so kind , patient & incredibly talented! I love the outcome :) HIGHLY RECOMMEND!"
"Love my lashes every time I get them done. Vicky does amazing lashes and I’ve never been disappointed. 10/10 recommend getting lashes done by Vicky!"
"The only reason I am leaving a two-star review is because the technician that I had was very personable and did try to work with me until the owner stopped her. The owner she is extremely rude and basically tried to place blame on me for chunks of my lashes falling off the next morning. I had gotten them done by 9:30 pm. I came home didn't even wash my face because I didn't want to get any water by the lashes and when I woke up in the morning I woke up with five different clumps of lashes missing. I have been in contact with the lash technician that saw me and she had some things going on which I completely understood. But as the owner of the business you should have taken over the situation and not depended on her to deal with it. The lashes that I had on didn't even last a week and I had to get them redone elsewhere and had to pay to have what I had left removed before I was allowed to get a new set on. I've asked for a refund several times and have not received it nor any contact from you. You say you call but you don't leave a voice message and do not respond back to the text messages that I left you. I am not comfortable returning back to a salon that is going to talk about me because I was not happy with a service. That is not the vibe that I want to walk into as a paying customer. Ladies there are actually business owners out there that do an amazing job at applying lashes and making sure that their customers are completely content with their service. This is not that place! Since I have not heard back from the owner my next steps would be contacting my bank for my refund. The picture I added to this review was from 2 days ago, so I only had them on for 1 week. The second picture is of the clumps of lashes that were on my pillowcase in the morning and I'm a side sleeper."
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