Pediatric Services-Springfield - Leif G Nordstrom MD

"I have been taking my children to Pediatric Services of Springfield since they were born. I am SO thankful for the amazing patience and care the staff has had with my two young children. Neil specifically has been an angel and has helped my family as we have navigated raising our spirited son. I can remember specifically one time where Neil’s nurse Melissa had to give him a shot and my son absolutely lost his mind. I was so embarrassed, but Melissa and the other nurses were so understanding and reassured me. They were so good with him. Melissa even followed up to make sure we were all ok and to reassure me further. Both my children have always received excellent care from this practice. I never feel rushed, I feel listened to with any concerns. The staff is caring and knowledgable and I am overjoyed we have excellent care for our children."

"I went here as a child, and now I bring my 3 kids. Dr. Neil Nordstrom and Nurse Melissa are our favorite team! They really know how to make “going to the doctors” an enjoyable experience. The offices are really clean, and the front desk staff is really pleasant."

"Dr Neil Nordstorm & Nurse Melissa Fecteau are truly the most amazing pediatric dr & nurse you could want for your children. I have 3 children & they have always gotten us into the office the day I called, they have always listened to all of my concerns, they did not give up until we had a definite answer as to what was causing their sickness/illness, & always made sure to find a solution to make them feel better. They both are compassionate, loving, & supportive & truly treat my children & myself like family…we consider them family & we would have been lost without their amazing knowledge & of course loving pediatric care. I am beyond grateful to have them care for all 3 of my children & they have made our pediatric care journey truly amazing. We love them & they are truly the best!! ❤️"

"My 7yr old is a patient of Neil Nordstroms for about two years now, and we have had only the MOST wonderful experiences at both the East Longmeadow and Wilbraham offices. Every single member of the staff is kind, completely on point and go out of the way to put my son at ease -and really make him feel like he’s a part of their team (which gets him to cooperate SO well through the ‘tough stuff!’) Thank you all immensely. We’d be quite lost without you!"

"Not Organize told me to send immunization records to the registrar for my daughter. Been a month still not registered, and it's time for her nine-month check-up. Nobody knows what is happening and transfers you to another department instead of taking ownership of their mistake."