MGM Springfield
One MGM Way, Springfield, MA 01103
Location & Phone number
One MGM Wy, Springfield, MA 01103, United States
About the Business
MGM Springfield is a premier casino and lodging destination located in Springfield, Massachusetts. Situated at One MGM Way, this luxurious establishment offers a wide range of entertainment options, including slot machines, table games, live shows, and fine dining experiences. Guests can also enjoy luxurious accommodations and top-notch amenities during their stay. Whether you're looking to try your luck at the casino or simply relax in style, MGM Springfield has something for everyone. Come and experience the excitement and luxury of this world-class institution in the heart of Springfield.
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Reviews
"Rude and arrogant security staff make for almost hostile environment if you go to an indoor show. Love the security staff at other venues like Sonny's Place where they are protective, but respectful. I don't recommend MGM as a venue."
"The rooms are large, beautiful, and luxurious. Makes you feel special. They have character to them, not a regular cookie cutter hotel. The shower is one of the best I've ever had: perfect water pressure, perfect heat, perfect angle. It was terrific."
"Not sure about the bad reviews. Being to different casinos. In each you can have different experience. Have great food, great service, free and nearby parking, clean bathrooms, great customer service, machines to get your money, great sitting/reading area with a fireworks, and great security. We love it and got entertained."
"I went for a day during the supposed MGM system shut down. The front desk check in process was great, unfortunately, no upgrades were available or offered. There was also no bellhop available nor luggage carts so I got lucky when I found one in the garage on my way back. There is also no valet so you have to drive all the way around after dropping off your bags to park in the garage then walk through the casino back to bring your bags up. There is no way to go to the hotel from the garage other than cutting through the casino. Rooms are stellar. Only complimentary waters are provided. Ice and vending machine is available on each floor. Casino will take your donation so be cautious, you still have to pay for your hotel room. Pool was closed for the season so couldn’t check that out. Fitness center looked large and had most things you need. Great food options nearby. I’d go back but not during their peak days for the offering."
"Came again this year for my birthday. The room was nice, it was perfect weather for the pool. The casino was great, and security gave me a $15 coupon for any drinks or food in the place after checking my ID. Drinks were on the house, and the food was great. We also went to see Barbie, and that theater will forever be my favorite 5 stars!"
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