Norwood Plumbing & Heating Company

"I've used Mark a number of times. He replaced our hot water heater and has unclogged toilets our toddlers clogged up. He is incredibly responsive, professional, and kind. I will continue to use him for all my plumbing needs. His rates are fair and he's great at what he does. I highly recommend him."

"I've had a couple jobs done by Norwood Plumbing in our new home, including installation of a dishwasher and garbage disposal and couldn't be happier. Mark also took the time to walk through the home's plumbing and steam heating system with me, which was a huge help having never lived in a home with steam heat before. He's very friendly, fair with pricing, and is always willing to answer questions and help with small problems. I will continue to call Norwood Plumbing and would highly recommend them."

"I needed a simple repair of changing the spout for my bathtub because the diverter had gone bad. I requested a quote from several plumbers. All responded fairly quick (within an hour) and I had given enough information and pictures so they all knew exactly what was needed. I received quotes all the way up to 175/hour plus parts to 225 parts included. Others even wanted to come by and charge me to look at the job to quote me (which they said the fee would be waived if I used them for the job after..but seriously?). Mark responded to call him and leave him a voicemail explaining I had contacted him via a message and he would call me back. He called back within 10 minutes of me leaving the message and spoke to me on the phone. He thanked me for the detailed pictures and asked if I was handy at all as this was a very simple job and he didnt want me to pay a large sum for such a simple job. He said he would come if I still wanted him to but explained everything I would have to do and where to go get the parts. He even said if I get stuck I can call him to come over. The part was cheap around 20 dollars and the work involved seems super simple (I watched some videos on youtube on how to do this). I havent fixed it yet as I am waiting for the part but i am confident now thanks to his information and knowing I can call him if I need him to come for the job. Its hard to find good contractors for work such as this and I am keeping his number for any future jobs."

"I called Mark after a bit of a botched DIY project due to some old plumbing. I’m decently handy, so he tried walking me through it over the phone. When it was clear that it was more than a simple job, he didn’t hesitate to come out and take care of it. He was here for more than an hour well beyond working hours to make sure my wife and I were not going to be in a bad spot without water over a holiday. He was very reasonable with us, and didn’t use the emergency call as an opportunity to gouge us, as many plumbers do. Without a doubt I will be using him for any future work we need."

"Mark from Norwood Plumbing came to my home to repair a flange which was damaged from tile being installed onto my bathroom floor the new toilet just would not sit leveled and rocked which was not what I wanted for my new half bath remodel. This bath is on a concrete base and mark came in with a positive attitude and was not going to leave until the problem was solved. He used his skills as a master Plumber and my toilet can probably hold an Elephant without moving. He was very professional and knowledgeable and I will be using him in the future for all my plumbing jobs. I would definitely recommend as I called other plumbers for this job and they didn't want to touch it. Thanks Mark"